Reviews
The customer service was outstanding and very
The customer service was outstanding and very professional. I really appreciate the attentiveness to detail and professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Stopped in the dealership to get new windshield wiper
Stopped in the dealership to get new windshield wiper blades ,service personal was very pleasant and efficient and installed them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
If you make an honest mistake dealing with them, you are
If you make an honest mistake dealing with them, you are screwed. Buyer beware. Find another dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Shelby Holley - General Manager Rivertown Toyota | sholley@group1auto.com
The sales lady was patient, very helpful and walked me
The sales lady was patient, very helpful and walked me through everything. She helped with my insurance. And had me on my way. Best visit I had in a long time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lastacia, we are so happy to read such a great review about Rivertown Toyota! If you have any further questions, please give us a call. We're always happy to help!
I took my 2021 Lexus to get an oil change and they
I took my 2021 Lexus to get an oil change and they smeared motor oil on the interior ceiling of my car?s cream upholstery
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. I would appreciate the opportunity to make this right for you. If you could, kindly reach out to me with more details, including your information. Best regards, Cooper Carmichael, Service Director Rivertown Toyota | 706-780-4520 | ccarmichael@group1auto.com
I called at 9:00 AM got appointment for 10:45, From the
I called at 9:00 AM got appointment for 10:45, From the time I pulled into the service area until service was completed I was contacted several times by my rep keeping me posted. I also like the app where you can follow progress! I have been several times but this was my best experience at Rivertown!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Becky, we are so happy to read such a great review about Rivertown Toyota! Please don't hesitate to reach out to us if there's anything more we can do!
Dropped off vehicle, explained the issues about the
Dropped off vehicle, explained the issues about the vehicle cutting off randomly while driving to the Service Advisor and picked up the next day with no issues,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Staff was very nice and informative.
Staff was very nice and informative. Great service. Dealer was uplifting and helpful with your needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dropped off vehicle, explained the issues about the
Dropped off vehicle, explained the issues about the vehicle cutting off randomly while driving to the Service Advisor and picked up the next day with no issues,
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Willie, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
I really enjoy the staff they are very professional and
I really enjoy the staff they are very professional and polite. In addition, the Service Advisors are great with the customers and controlling the traffic.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.