Reviews
The service department redeemed itself!
The service department redeemed itself! Last time I had to leave after hours of waiting but still didn’t get to have the 5k mile service. This time I was in and out in an hour. Everyone was extremely pleasant and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Great service!
Great service! Gio explained everything. He was courteous and professional. He contacted me with a link to follow along with my cars service, and a video. Great job Gio!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Awesome!
Awesome!! Everything was nice not waiting long. Nice costumer service. Every thing was taken care of the workers were nice did a good job.Everything was done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeffery, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had an outstanding experience at Rivertown Toyota in
I had an outstanding experience at Rivertown Toyota in Columbus, GA! If you're in the market for a new car, I highly recommend reaching out to Bo Avilés. He delivered exceptional customer service from start to finish, making the entire process smooth and stress-free for my wife and me. Bo went above and beyond to accommodate our needs and kept us informed every step of the way. Thank you, Bo—you’ve earned our trust and gratitude. Wishing you and your family continued blessings!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Veronica was outstanding.
Veronica was outstanding. She made the process extremely smooth. She kept me informed about my car and took care of everything!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We look forward to your next visit! Take care!
Easy to deal with !
Easy to deal with ! Great inventory ! Smooth transaction ! Will buy from them again !! Completely satisfied !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Three hours to get an oil change is ridiculous with an
Three hours to get an oil change is ridiculous with an appointment. This is the last time I use this location. I?d rather drive to Lagrange or nNewnan Ga than to revisit this location
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out regarding your recent concerns with your service visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Cooper Carmichael, Service Director Rivertown Toyota | ccarmichael@group1auto.com
Nice customer service and very quick service at that!
Nice customer service and very quick service at that! I did not have to wait too long either.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Khadejah, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Desmond was very kind.
Desmond was very kind. He allowed me to use his phone charger so I could continue to work while I waited. He promptly checked on my car and reviewed the pricing for accuracy upon my request.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff Desmond to be so supportive during your experience here at Rivertown Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Sabrina was a huge help and very understanding, her
Sabrina was a huge help and very understanding, her advice was accurate and needed. The coffee was excellent as well. My monthly payment, care plan, and car are just what I wanted. A week after my purchase and I?m still pleased
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!