Reviews
I really enjoy the staff they are very professional and
I really enjoy the staff they are very professional and polite. In addition, the Service Advisors are great with the customers and controlling the traffic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They are highly knowledgeable about toyota parts and
They are highly knowledgeable about toyota parts and vehicles, went in for a scheduled brake inspection and came out happy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just outstanding!
Just outstanding! What I asked for was done in a timely manner. Did not cut any corners, work was done at a high and efficient level.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Quick and efficient.
Quick and efficient. Staff was friendly to everyone coming in. Made sure I was able to get to class on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We can't wait to see you again, have a great day.
Had fun with getting my price.
Had fun with getting my price. I did miss something on the price that is already in the vehicle. I will get better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
We are given an appointment but we still have to sit all
We are given an appointment but we still have to sit all day past our appointment time. Then we get overcharged for labor. More than what the actual parts cost. A quick test drive ended up being over an hour test drive. Things need to be changed
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about your experience and the frustration with your appointment time, charges, and the length of the test drive. We understand how valuable your time is and regret that we didn’t meet your expectations. Your feedback is important, and we’ll be reviewing this with our team to ensure we improve both communication and efficiency moving forward. Thank you for bringing this to our attention. Cooper Carmichael, Service Director Rivertown Toyota | ccarmichael@group1auto.com
Dependable, accurate friendly, trustworthy, happy
Dependable, accurate friendly, trustworthy, happy environment, supportive, dealer friendly, ckean,,smart, makes sure that you are satisfied with the service 😄
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
This dealership is excellent.
This dealership is excellent. Timing was perfect and work was done as requested. I highly recommend Toyota service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Clean , friendly, waiting room ok with tv to watch sports
Clean , friendly, waiting room ok with tv to watch sports on .have a coffee maker with several options to choose from
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
⭐️⭐️⭐️⭐️⭐️ we had such a wonderful experience working
⭐️⭐️⭐️⭐️⭐️ we had such a wonderful experience working with Jonah at Toyota! From the beginning, he was patient, professional, and really listened to what we wanted. He never pressured us into we didn’t need, and instead made sure we got the exact car we were looking for. Jonah went above and beyond to answer all of our questions, explain every detail clearly, and made the whole process smooth and stress-free. If your looking for someone who truly cares about helping you find the right car, ask for Jonah. We couldn’t be happier with our purchase and are so grateful for his help. HIGHLY RECOMMEND !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. If you have any further questions, please give us a call. We're always happy to help!