Reviews
Crystal, Alex, John, and Allen, did an outstanding job with the semi-annual service on my 2019 Outback, including diagnosing and fixing my tire pressure sensors. Right from the cordial reception, to the discussion of my problem, to the information and updates during the repair, to the repair, to the complimentary car wash, and finally to the the assistance getting to and from the dealership - the professional service team was world class. They are all professional and personable. I depend on them to keep me safe. Thank you Dyer Subaru. I love doing business with you. Sharon Robson
Crystal, Alex, John, and Allen, did an outstanding job with the semi-annual service on my 2019 Outback, including diagnosing and fixing my tire pressure sensors. Right from the cordial reception, to the discussion of my problem, to the information and updates during the repair, to the repair, to the complimentary car wash, and finally to the the assistance getting to and from the dealership - the professional service team was world class. They are all professional and personable. I depend on them to keep me safe. Thank you Dyer Subaru. I love doing business with you. Sharon Robson
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Two employees whom I deal with most, Joseph in Service and Jeffrey in Sales, couldn't be more professional, understanding, honest, and kind. That may be rare in the auto business these days, but both men are absolute professionals. And Haley, somewhat new to the service, couldn't have been kinder or more receptive to my numerous requests. I've bought enough cars over the years to know these employees at Dyer Mazda all deserve 5 stars.
Two employees whom I deal with most, Joseph in Service and Jeffrey in Sales, couldn't be more professional, understanding, honest, and kind. That may be rare in the auto business these days, but both men are absolute professionals. And Haley, somewhat new to the service, couldn't have been kinder or more receptive to my numerous requests. I've bought enough cars over the years to know these employees at Dyer Mazda all deserve 5 stars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Do yourself a favor and go see Kole and Jeffrey for that new Mazda you are looking for! They were fabulous to work with, and Hunter in the finance office completed a smooth and easy transaction. You’ll be glad you did!
Do yourself a favor and go see Kole and Jeffrey for that new Mazda you are looking for! They were fabulous to work with, and Hunter in the finance office completed a smooth and easy transaction. You’ll be glad you did!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Abby, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
This dealership is completely unprofessional and dishonest. I was buying a beautiful used Hyundai Tucson there.I live in a city about 2 hours away. I told them that I was cash buying the car. I was going to fill out the paper work online and buy it sight unseen. They were going to meet me at the train station between us. Done deal. Well the minute I was downloading the paper work to fill it out to wire them the money, they TEXTED me that the car was sold! I said. “yes, it is sold to me. I am about to wire you the money IN FULL now”. “No we sold it to someone else, who just walked in. Sorry, it’s not as though you had a deposit on it or anything” WELL they never told me, make a deposit right now or the deal is a no-go. They were really bungling the sale before that too. The person I had been speaking to didn’t know if I could pay for it without seeing it first and didn’t know how to handle that.. I had to finally say “look I’ m about to hand you for 35k, please figure out a way for me to do that. Ask your manager if you don’t know how” I was very patient. Also I will say the communication leading up to this going back and forth on price was very condescending but I didn’t say anthing because I mean who cares? I’m going to get this gorgeous car I want…. I don’t need to be treated with kid gloves. BUT TO SELL THE CAR I WAS LITERALLY IN THE MIDDLE OF BUYING is despicable behavior. I ended up buying a gorgeous Hyundai Tucson with 12k mile in perfect shape from Napelton Hyundai in Palm Beach and they were wonderful. So I suggest you go there instead. The end.
This dealership is completely unprofessional and dishonest. I was buying a beautiful used Hyundai Tucson there.I live in a city about 2 hours away. I told them that I was cash buying the car. I was going to fill out the paper work online and buy it sight unseen. They were going to meet me at the train station between us. Done deal. Well the minute I was downloading the paper work to fill it out to wire them the money, they TEXTED me that the car was sold! I said. “yes, it is sold to me. I am about to wire you the money IN FULL now”. “No we sold it to someone else, who just walked in. Sorry, it’s not as though you had a deposit on it or anything” WELL they never told me, make a deposit right now or the deal is a no-go. They were really bungling the sale before that too. The person I had been speaking to didn’t know if I could pay for it without seeing it first and didn’t know how to handle that.. I had to finally say “look I’ m about to hand you for 35k, please figure out a way for me to do that. Ask your manager if you don’t know how” I was very patient. Also I will say the communication leading up to this going back and forth on price was very condescending but I didn’t say anthing because I mean who cares? I’m going to get this gorgeous car I want…. I don’t need to be treated with kid gloves. BUT TO SELL THE CAR I WAS LITERALLY IN THE MIDDLE OF BUYING is despicable behavior. I ended up buying a gorgeous Hyundai Tucson with 12k mile in perfect shape from Napelton Hyundai in Palm Beach and they were wonderful. So I suggest you go there instead. The end.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service matters. Brandon and John did a great job. The new facilities are a great improvement.
Great service matters. Brandon and John did a great job. The new facilities are a great improvement.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dyer Subaru of Vero Beach is wonderful to work with! Everyone was so attentive to our needs. It was the best car buying experience we have ever had!
Dyer Subaru of Vero Beach is wonderful to work with! Everyone was so attentive to our needs. It was the best car buying experience we have ever had!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Having just moved to Vero , We were very happy to find a dealer right here.. Our , not quite a year old Forrester, had to go in for its annual service. Awe went in to make an AP& found the service department very friendly & accommodating. We made an appointment, brought the vehicle in, were sent an inspection video, & received a call from Luis, our device specialist. It was a very positive experience for us. We have had some very negative experiences with the Subaru dealership in NJ. Needless to say, we are very happy that we found a reputable, honest dealership here. We are planning on going in January to purchase a new vehicle for me!
Having just moved to Vero , We were very happy to find a dealer right here.. Our , not quite a year old Forrester, had to go in for its annual service. Awe went in to make an AP& found the service department very friendly & accommodating. We made an appointment, brought the vehicle in, were sent an inspection video, & received a call from Luis, our device specialist. It was a very positive experience for us. We have had some very negative experiences with the Subaru dealership in NJ. Needless to say, we are very happy that we found a reputable, honest dealership here. We are planning on going in January to purchase a new vehicle for me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Cody, Lorraina and john in service were the best! A really great experience with a group of honest and sincere folks! I will not deal with any other dealer after this experience! Thank you
Cody, Lorraina and john in service were the best! A really great experience with a group of honest and sincere folks! I will not deal with any other dealer after this experience! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, thank you so much for the excellent review. We are thrilled to hear that Cody, Lorraine, and John provided service that felt honest, sincere, and truly helpful. Our team takes pride in creating a transparent and positive experience, and your feedback means a great deal to us. We appreciate you choosing Dyer Subaru and look forward to welcoming you back whenever you need us.
Cody, Lorainna and John in service were really great! Honest and sincere in every aspect!
Cody, Lorainna and John in service were really great! Honest and sincere in every aspect!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dyer Subaru was a very friendly place. We were greeted very warmly. Loraina was so very helpful while we looked at cars and drove a few. She asked all the correct questions and found a car the was just what we wanted. The Forester is great. Madison helped us 2 weeks after we got the car to teach us all the cool things the car does. Just so much new to learn with our Subaru. Thanks Dyer. I love my Subaru. ❤️
Dyer Subaru was a very friendly place. We were greeted very warmly. Loraina was so very helpful while we looked at cars and drove a few. She asked all the correct questions and found a car the was just what we wanted. The Forester is great. Madison helped us 2 weeks after we got the car to teach us all the cool things the car does. Just so much new to learn with our Subaru. Thanks Dyer. I love my Subaru. ❤️
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car