Prestige Hyundai

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
363 lifetime reviews.

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  • 5.0 out of 5
    April 29, 2021

    Just bought our 3rd used car at Prestige with our salesman Gerry Fraenkel and we would of course go back again. Lots of inventory, price was fair and sales... process was smooth.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    April 2, 2021

    I bought a 2021 Elantra SEL, picked it up this past Thursday, after two-plus weeks of test driving, research and pondering. Gerry was very helpful during... those two-plus weeks, patient with my questions and concerns, informative and knowledgeable, and always kind and considerate. This is my second car purchased through Prestige Hyundai/Toyota with Gerry as my salesperson, the first being a 2013 Hyundai Elantra GLS. That was a great car at a great price. The 2021 Elantra SEL follows in the same tradition. Kayla was the point person on the day I picked up my new car, leading me through with an overview of the features, handling the setup of the car (including its safety settings) and being kind and patient with my questions and very helpful with her knowledge. I had another great experience with my car shopping. I never went to another dealership because of people like Gerry and Kayla. Everyone at Prestige makes the car buying experience pressure-free and fun.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    March 7, 2021

    Had a great experience leasing a Kona Hundai at Prestige Toyota/Hundai in Kingston NY. Will Eagleston, guided me along with patience, and no pressure,... couldn’t have been more helpful. Would highly recommend

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    Shopped for a new car
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    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 1.0 out of 5
    March 4, 2021

    Had some tires mounted on 2/26/21 and expected to pay the advertised price on the wall. They added an additional $28 to the invoice and would not honor... the advertised ad. I have tried contacting the owner several times thru e-mail and phone messages with no luck. Buyers beware with the BAIT and SWITCH tactics they use to upcharge customers. I am a loyal customer and use dealers for all my service issues. They were not willing to flex at all. I guess i will have to pursue other avenues to get this resolved.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Chris, thank you for your post. Somewhere in this process, there was a breakdown in communication. We are going to investigate the issue further at ou...r next internal review. We understand your frustration and hope that you find a service center that best fits your needs. We wish you many happy and safe miles.

  • 5.0 out of 5
    February 22, 2021

    I previously bought a certified pre-owned vehicle from Gerry Fraenkel, the service was phenomenal and the purchase was easy so naturally I went back to... him again when I was ready for another. Gary and Kayla walked us thru the whole process and jumped any hurdles that got in the way, I can't say enough about their friendly, non-pushing exceptional service!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    February 2, 2021

    Oddly enough, this was the first time I ever bought a car from a dealership. I mentioned this to Gerry, my sales associate, and he put me completely... at ease. At no time was I uneasy, nor was the process any thing but smooth. They present you with all the data necessary to make an informed, intelligent choice. The choice that's right or you! There were no "today only deals', no "one time specials" and above all, no pressure whatsoever. The size of their inventory is impressive. Check it out on line. Then, Schedule a test drive. They'll treat you right. Check them out! I was happy I did, and I hope you will be too.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    January 21, 2021

    I went in to Prestige after reading many reviews online for their dealership, and I was happily surprised. I had the pleasure of working with Gerry Fraenkel... as my sales associate, and Gerry was extremely knowledgeable and understanding of my situation, and was helpful in determining exactly what I was looking for. It was an easy and pleasant car buying experience! Highly recommend!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    October 25, 2020

    What a pleasure it was working with James Connelly. Our entire process from start to finish was quick and easy. We highly recommend Prestige and James!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    October 10, 2020

    From start to finish all aspects of acquiring a new vehicle was handled competently, friendly and professionally by the people at Prestige Hyundai. Gerry... went over the generalities of my needs to honing in on a specific brand and model that fit with my budget, Kayla walked me through all of the functions and safety features, and Lauren whisked me through the mountain of paperwork. Their welcoming approach exceeding expectations.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

  • 5.0 out of 5
    October 4, 2020

    Was a pleasure dealing with Gerry. Easy to interact with; very knowledgeable- made the car buying process non stressful- the way it should be! I would... recommend highly to friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We wish you many happy and safe miles!

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