Reviews
I’m not a bot or a paid reviewer—just a real customer
I’m not a bot or a paid reviewer—just a real customer sharing my experience. The negative reviews on Cars.com for Asay Auto are completely unfounded and, frankly, nonsense. I recently completed a high-dollar, out-of-state purchase with the Asay team, and it was outstanding from start to finish. Brock (sales manager) and Chris (finance manager) were exceptional. They secured a fantastic deal on the exact truck I wanted, handled all the financing swiftly and transparently, and kept me informed every step of the way. Every question I had was answered promptly and professionally. I also interacted with several other sales team members, and each one was courteous, knowledgeable, and genuinely helpful. Honestly, I almost skipped calling Asay because of those online reviews—and I’m so glad I didn’t. My experience was first-rate, and I’d recommend them without hesitation. Bottom-line, don’t let a few bad reviews stop you. Some things are worth verifying for yourself.
I’m not a bot or a paid reviewer—just a real customer
I’m not a bot or a paid reviewer—just a real customer sharing my experience. The negative reviews on Cars.com for Asay Auto are completely unfounded and, frankly, nonsense. I recently completed a high-dollar, out-of-state purchase with the Asay team, and it was outstanding from start to finish. Brock (sales manager) and Chris (finance manager) were exceptional. They secured a fantastic deal on the exact truck I wanted, handled all the financing swiftly and transparently, and kept me informed every step of the way. Every question I had was answered promptly and professionally. I also interacted with several other sales team members, and each one was courteous, knowledgeable, and genuinely helpful. Honestly, I almost skipped calling Asay because of those online reviews—and I’m so glad I didn’t. My experience was first-rate, and I’d recommend them without hesitation. Bottom-line, don’t let a few bad reviews stop you. Some things are worth verifying for yourself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not honest!
Not honest! Promised price and changed when it was time to sign. I walked out and will never return.
Not honest!
Not honest! Promised price and changed when it was time to sign. I walked out and will never return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Scammers you will never get your title that’s why the
Scammers you will never get your title that’s why the prices are what they are. Stay away.
Scammers you will never get your title that’s why the
Scammers you will never get your title that’s why the prices are what they are. Stay away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I helped a friend buy a car here Thursday listed at
I helped a friend buy a car here Thursday listed at $6995, out the door about $9240 after registration and dealer fees... LESS THAN 24 hours later the check engine light came on with trouble codes for catalytic converter and the transmission. IN LESS THAN 24 HOURS!! The car will not even MOVE anymore. She called Asay Auto and they told her to wait until Monday to bring it back. Be very careful, get a third party mechanic to inspect a vehicle before buying. If you experience something similar or other shady business practices from a dealer, PLEASE report it to Utah Motor Vehicle Enforcement Division, Utah Division of Consumer Protection, the Federal Trade Commission, and, depending on what happens, the police department. I will update this review depending on how she is treated on Monday; these issues occurred less than 24 hours after purchasing from here. It makes me wonder if they just cleared the codes to sell the vehicle--SOMEONE knew this was going on.
I helped a friend buy a car here Thursday listed at
I helped a friend buy a car here Thursday listed at $6995, out the door about $9240 after registration and dealer fees... LESS THAN 24 hours later the check engine light came on with trouble codes for catalytic converter and the transmission. IN LESS THAN 24 HOURS!! The car will not even MOVE anymore. She called Asay Auto and they told her to wait until Monday to bring it back. Be very careful, get a third party mechanic to inspect a vehicle before buying. If you experience something similar or other shady business practices from a dealer, PLEASE report it to Utah Motor Vehicle Enforcement Division, Utah Division of Consumer Protection, the Federal Trade Commission, and, depending on what happens, the police department. I will update this review depending on how she is treated on Monday; these issues occurred less than 24 hours after purchasing from here. It makes me wonder if they just cleared the codes to sell the vehicle--SOMEONE knew this was going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I love the car (2024 Porsche 911 GT3) I got yesterday
I love the car (2024 Porsche 911 GT3) I got yesterday it’s like new and perfectly working 👍
I love the car (2024 Porsche 911 GT3) I got yesterday
I love the car (2024 Porsche 911 GT3) I got yesterday it’s like new and perfectly working 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Really unprofessional and shady.
Really unprofessional and shady. I came in (because the dealer pushed HARD for it) to get a number on my trade, and buy a tesla. After 1.5 hours in the showroom, the sales manager grabbed the deal sheet and told me "we might call you in the future", because I told him I don't understand how the price is broken down. They included the used ev tax credit on a vehicle price, as well as a 3k trade credit, except when I brought the trade in the told me it won't affect the price of the vehicle. On the worksheet was an included "add-ons" field, which included a $1,322 shop bill - there is no shop bill which is passed onto the customer, it is part of the cost of the vehicle and the customer should NOT be required to pay it. Very deceptive and intimidating approach to the sales process.
Really unprofessional and shady.
Really unprofessional and shady. I came in (because the dealer pushed HARD for it) to get a number on my trade, and buy a tesla. After 1.5 hours in the showroom, the sales manager grabbed the deal sheet and told me "we might call you in the future", because I told him I don't understand how the price is broken down. They included the used ev tax credit on a vehicle price, as well as a 3k trade credit, except when I brought the trade in the told me it won't affect the price of the vehicle. On the worksheet was an included "add-ons" field, which included a $1,322 shop bill - there is no shop bill which is passed onto the customer, it is part of the cost of the vehicle and the customer should NOT be required to pay it. Very deceptive and intimidating approach to the sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a car from these guys less than a year ago the
I bought a car from these guys less than a year ago the car is now worth $10,000 and I have $11,000 in repairs on it. When trying to reach out to them I was just ignored. They have a f with the Better Business Bureau, that's for her good reason. They sold me a lemon and they were 100% aware of the issues this car had when they sold it to me and they lied to me. They are dishonest, they do not care about their customer, they just want your money. Do not buy a car from here, you will regret it just like I do
I bought a car from these guys less than a year ago the
I bought a car from these guys less than a year ago the car is now worth $10,000 and I have $11,000 in repairs on it. When trying to reach out to them I was just ignored. They have a f with the Better Business Bureau, that's for her good reason. They sold me a lemon and they were 100% aware of the issues this car had when they sold it to me and they lied to me. They are dishonest, they do not care about their customer, they just want your money. Do not buy a car from here, you will regret it just like I do
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I purchased a car from here less than a year ago I
I purchased a car from here less than a year ago I already have $11,000 in repairs to the car the car is not even worth that now. They were aware of these problems when they sold me the car, they were dishonest deceitful and they knew what they were selling me when they sold it to me. When I tried to contact them I was just ignored. Do not buy a car from here they are dishonest salesman 100% And they sold me a lemon that I can no longer Drive and I haven't even had it a year and they do not care
I purchased a car from here less than a year ago I
I purchased a car from here less than a year ago I already have $11,000 in repairs to the car the car is not even worth that now. They were aware of these problems when they sold me the car, they were dishonest deceitful and they knew what they were selling me when they sold it to me. When I tried to contact them I was just ignored. Do not buy a car from here they are dishonest salesman 100% And they sold me a lemon that I can no longer Drive and I haven't even had it a year and they do not care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
RUN!
RUN!!!! THIS DEALERSHIP IS A SCAMMERS PARADISE! Worst experience and left with nothing but a huge hit to our credit! Do yourself a huge favor and look at all of the horrid reviews and RUN!
RUN!
RUN!!!! THIS DEALERSHIP IS A SCAMMERS PARADISE! Worst experience and left with nothing but a huge hit to our credit! Do yourself a huge favor and look at all of the horrid reviews and RUN!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They are advertising low electric car prices then noted
They are advertising low electric car prices then noted it's "after gov't credit". That is dishonest, there is no way to turn it off, so I'm stuck sorting through all their ads with made up prices.
They are advertising low electric car prices then noted
They are advertising low electric car prices then noted it's "after gov't credit". That is dishonest, there is no way to turn it off, so I'm stuck sorting through all their ads with made up prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
