[{"id":399281,"personPtyId":31135487,"firstName":"Dan","lastName":"Rake","titleText":"General Sales Manager","emailTxt":"Drake@naplesdodge.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3278/employees/87a0b56632e3.jpg","drDealerId":3278,"industryStartDtUtc":"788918400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":416614,"personPtyId":31121964,"firstName":"Jeremiah","lastName":"Harrison","titleText":"Sales Consultant","shortBioText":"I grew up in a small town in northern California where I spent a lot of my time outdoors; hiking, camping, boating and more. \r\n I was really in to cars as a teenager, my dad and I spent time buying older cars and fixing them to resell. That's where I learned a lot about the mechanics. Also I learned to not be afraid to try something new. I have had many jobs in many fields. \r\n Most recently, I was a ballroom dance instructor at Fred Astaire Dance Studio in Tampa for about 6 years. Customer service is at the forefront of the industry and that's what I focus on now as well. \r\n Currently, my fiance and I live with family out in the estates where we have chickens, a little garden a dog and 3 cats. My fiance is a new teacher at Bonita Springs High School. 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Naples Mazda

4.1 out of 5 4.1
Rectangle 48
Sales 11:00 AM - 4:00 PM
Service Closed

Naples Mazda Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:30 AM - 5:30 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

Special Offers

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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since March 2017

At Naples Mazda we have a strong and committed sales staff with many years of experience satisfying our customers' wants

...

and needs. As a family owned and operated car dealership in Naples you can expect to be treated like a member of our family, the Naples Mazda family! Naples Mazda has an extensive inventory of new and used cars in Naples, FL with some of the most competitive prices in the Naples and Fort Myers area.

"Make it Morgan. We Make It Happen."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
43 lifetime reviews. Includes reviews of Naples Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 29, 2019

    The best new car purchase experience I ever had. My salesman David Kruse made sure I had all the information I needed to help me make a decision and test... driving 5 different cars, he answered and returned every call. Thank you Dave for all your patience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Rake

    General Sales Manager

    NOT RATED

    Dave Kruse

    Sales Consultant

    NOT RATED

    Louis Small

    F & I Manager

    NOT RATED

  • 5.0 out of 5
    April 23, 2019

    I couldn't be happier in the sales person Johnathan nederostek I purchased my car and my wife's car from him in December and the follow up and service... from him was amazing! I just brought my new car in for an oil change and the service desk was just as amazing, I cannot say enough about Naples Mazda and my future cars will definitely be purchased through them !! A++ I have sent several friends and family to test drive a Mazda from them, and a lot have purchased Mazda's as well , They have had the same great experience! Keep up the great work!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 20, 2019

    My daughter Rose bought a car from Dan on her Christmas break in December. It was her first purchase. Dan treated her so kindly and did all he could to... make her purchase smooth that I promised in a few months I would come back and by a new car from him. I returned and my husband and I were just as thrilled. He was genuinely happy to help us make the right car decisions to meet our needs. Thank you again Dan you will be highly recommended from the Lee family to anyone looking to buy or lease their next car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Gullick

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    February 8, 2019

    I worked with Phil in purchasing a mazda 3 hatchback. He got a great deal for me and has been always available for any questions I have about the car.... He spent a lot of time going over the different options and features on the car and the day of delivery the car was ready to go - no waiting. I have recommended Phil Falzarano and Naples Mazda to many of my friends looking to get a new car. Great dealership - thanks Phil! Johnny Johns

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Phil Falzarano

    Salesman

    NOT RATED

  • 5.0 out of 5
    January 5, 2019

    Just had a great experience with Naples Mazda and Phil Falzarano. We were shown the perfect car for our needs, the 2019 CX-9, and Phil explained the vehicle... in-depth, walking us through every feature. The valuation of my trade-in was fair and we just drove away with our new car. I recommend Phil Falzarano and Dave Kruse for helping us in this process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Rake

    General Sales Manager

    NOT RATED

    Dave Kruse

    Sales Consultant

    NOT RATED

    Phil Falzarano

    Salesman

    NOT RATED

  • 5.0 out of 5
    November 21, 2018

    Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You... know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Kruse

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 2, 2018

    We've known Jim for over 4 years, and have purchased 2 new CX-5's from him. He's very patient, knowledgeable, accessible, and really listens & understands... his customers needs. We highly recommend him, and when it's time to replace our current vehicles, we will be back to see Jim again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 21, 2018

    Your dealership in Naples defrauded me Tom Jahn, the car salesman did the shell game with the Carfax report, he had me sign off on it and then did not... give it to me until today (one week after purchase).. The finance guy sold me 5 years of guarantee saying "That the car only had a few months left on the 36 month guarantee". When it actually has 13 months left. The car had been wrecked even though it only had 7,000+ miles on it. Both of these representatives were very deceitful and I want my money back!!!!! I will not start my social media campaign against your dealership until the first of next week, to give you an opportunity to make it right. Bill

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 24, 2018

    Everything was wrong. I got screwed. I'm a veteran and this is what they do. I got the feeling the car was switched and when I drove of there was 107 miles... on my bare bones car. Beware of them.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremiah Harrison

    Sales Consultant

    NOT RATED

    Eric Bento

    Shop Forman

    NOT RATED

    Philip Darche

    F & I Manager

    NOT RATED

  • 1.0 out of 5
    July 13, 2018

    Louis Small, finance manger at Naples Mazda, scammed me into signing documents and warranties that I did not want or need. His only defense was "you can... cancel them". When I complained more about it his reply was "you just don't get it, you are missing the point" REALLY? Oh sure I can cancel them but 2 months later I am still trying to get the refund. Multiple phone calls! Every week! And I don't GET the money back, it goes to the lender. So my payments are $60 higher than they should have been. Stay away from this place!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Louis Small

    F & I Manager

    NOT RATED

    Andrea Tercero

    Owner Loyality Manager

    NOT RATED

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