Reviews
I had wonderful experience at Naples Mazda! From the moment I walked in, the entire staff was friendly, welcoming, and very nice helpful. I honestly didn't think I would be able to get into a NEW BRAND CAR because of my credit and because I didn't have money to put down, but they worked with me and made it happened. What meant the MOST to me was that they KEPT THEIR WORD and treated me with respect throughout the whole process. They took the time to help me and never made me feel judged because of my situation. I walked in unsure if i would leave with a car, and I drove away extremely happy and grateful. Thank you to everyone at Naples Mazda for making this experience so positive. I truly appreciate everything you did for me and would definitely recommend you to anyone looking for vehicle!
I had wonderful experience at Naples Mazda! From the moment I walked in, the entire staff was friendly, welcoming, and very nice helpful. I honestly didn't think I would be able to get into a NEW BRAND CAR because of my credit and because I didn't have money to put down, but they worked with me and made it happened. What meant the MOST to me was that they KEPT THEIR WORD and treated me with respect throughout the whole process. They took the time to help me and never made me feel judged because of my situation. I walked in unsure if i would leave with a car, and I drove away extremely happy and grateful. Thank you to everyone at Naples Mazda for making this experience so positive. I truly appreciate everything you did for me and would definitely recommend you to anyone looking for vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were very transparent and nice to deal with but the car just wasn't the right fit for us.
They were very transparent and nice to deal with but the car just wasn't the right fit for us.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ben was very responsive and knowledgeable and helpful. The Mazda dealership was better than I expected, great follow up, everyone was friendly, all done with no pressure at all. They even shipped the car to me in Texas!!!
Ben was very responsive and knowledgeable and helpful. The Mazda dealership was better than I expected, great follow up, everyone was friendly, all done with no pressure at all. They even shipped the car to me in Texas!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Interaction was just fine. I did notice the waiting lounge could have been tidier. ?
Interaction was just fine. I did notice the waiting lounge could have been tidier. ?
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience working with Anthony, Loo and everyone at Naples Mazda. The entire process went smoothly especially since I am an out of town buyer - Anthony even took my husband, daughter & I to Dunkin when we came in! Everyone we interacted with was super nice & professional & had a great attitude.
Great experience working with Anthony, Loo and everyone at Naples Mazda. The entire process went smoothly especially since I am an out of town buyer - Anthony even took my husband, daughter & I to Dunkin when we came in! Everyone we interacted with was super nice & professional & had a great attitude.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very accommodating and they put our best interests at heart. Everyone so friendly and knowledgeable! Mikayla was the star. She did everything possible to make our transaction happen and in a timely manner.
Very accommodating and they put our best interests at heart. Everyone so friendly and knowledgeable! Mikayla was the star. She did everything possible to make our transaction happen and in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dylan at Mazda service was very helpful in getting my problem solved. Everyone who worked on my car was great. I appreciate the attitude and attention I was given.
Dylan at Mazda service was very helpful in getting my problem solved. Everyone who worked on my car was great. I appreciate the attitude and attention I was given.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The entire staff, including Peyton and Mikenzie was wonderful. Very quick responses, very helpful and professional. We definitely recommend working with them.
The entire staff, including Peyton and Mikenzie was wonderful. Very quick responses, very helpful and professional. We definitely recommend working with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a 38k-mile vehicle here. Severe engine misfire started on the drive home day one. Dealership service department misdiagnosed it twice. Scheduled two separate, confirmed face-to-face appointments with the General Manager, drove an hour from Fort Myers each time, and the GM completely ducked the meetings and hid. Avoid Naples Mazda at all costs, filing state dealer licensing complaints next.
Bought a 38k-mile vehicle here. Severe engine misfire started on the drive home day one. Dealership service department misdiagnosed it twice. Scheduled two separate, confirmed face-to-face appointments with the General Manager, drove an hour from Fort Myers each time, and the GM completely ducked the meetings and hid. Avoid Naples Mazda at all costs, filing state dealer licensing complaints next.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent customer service rep Exceptional service technician It was a very pleasant experience at Naples Mazda
Excellent customer service rep Exceptional service technician It was a very pleasant experience at Naples Mazda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair