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Mercedes-Benz of Owings Mills

(2,545 reviews)
Visit Mercedes-Benz of Owings Mills
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 828-8548 (888) 828-8548
Used (877) 887-7444 (877) 887-7444
Service (877) 884-5656 (877) 884-5656

Reviews

(2,545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Owings Mills from DealerRater.

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He really knows his job and not only that he understands

He really knows his job and not only that he understands his customers needs well. He has customer relationship skills that are so unique. He’s a great asset to the Mercedes-Benz family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Andy is an amazing salesman, very knowledgeable, very

Andy is an amazing salesman, very knowledgeable, very professional and very personable and passionate about his job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Elliot was extremely knowledgeable, professional and

Elliot was extremely knowledgeable, professional and accommodating. He made the purchase experience painless and easy. I’ll be sure to come back for all of my car purchases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Elliott is fantastic.

Elliott is fantastic. He makes the process so smooth and seamless. This is the second car I’ve bought from Elliott and this won’t be the last.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

April, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

I had a fantastic experience working with Dennis Hepp

I had a fantastic experience working with Dennis Hepp went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on timing and the next steps. It was a pleasure collaborating with him, and I would highly recommend his services.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

It was so pleasant working with Stephanie.

It was so pleasant working with Stephanie. She is very helpful and being very honest. She answered all my questions and truly cared about my concerns. She definitely will be my only Mercedes sales consultant. I recommend her to my friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I had an exceptional experience working with Stephanie!

I had an exceptional experience working with Stephanie! She was very attentive and couldn't have been more informative and helpful. Truly appreciate her for a great dealership experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My experience with Mercedes Benz of Owings mill has been

My experience with Mercedes Benz of Owings mill has been nothing but exceptional. Mr.Bourne was highly professional and very knowledgeable on all things Mercedes. He provided excellent follow up on my purchase days after adding to the fine work of the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Good clean service.

Good clean service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

My experience with buying this new vehicle was a great

My experience with buying this new vehicle was a great one. Elliott could not have been more helpful and informative. I would definitely recommend him to anyone buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!