Reviews
Went in for a brake pad replacement/oil
Went in for a brake pad replacement/oil change/maintenance and a loaner car, was in and out in less than 15 minutes, they had my car looked at and diagnosed by a technician in a few hours. Been coming here for service for 10+ + years with 3 different audis and have never been disappointed. Although I am wondering where the audi cookies went???
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Took my car in without an appointment and the team was very welcoming and helpful and took care of of my issue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is pleased we could promptly address the issue on your Audi Q7 when you brought it in without an appointment. Knowing that you found our service welcoming and helpful means a lot to us.
Where is spacious?
Where is spacious? Has customer comfort amenities such as coffee, friendly service staff, my service was very prompt
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that your service on your Audi Q5 was prompt and friendly means a lot to us. Your mention of our spacious lounge and complimentary coffee reflects our goal to keep you comfortable.
Great dealership.
Great dealership. Easy to work with. Carlo was a tremendous help throughout the process. Excellent experience overall
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad buying your used Audi Q7 was easy and enjoyable. Knowing our team could support you throughout the process and that you had an excellent experience means a lot to us.
Dealership was clean, organized, and professional.
Dealership was clean, organized, and professional. No. The dealership was clean, the staff was professional, and they kept the service queue moving effectively.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your acknowledgment of our clean, organized facility and professional team highlights what we strive for in every visit. Hearing that we kept the service queue moving smoothly for your Audi RS e-tron GT means a lot to our service team.
They always take good care of me and my cars.
They always take good care of me and my cars. Appointments are easy to set up, free loaner, washed car, they keep me informed and are very fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that scheduling has been effortless, that you felt informed throughout, and that you found our approach fair means a lot to our service team. We’re glad we could provide a free loaner and return your Audi A6 clean at each visit.
Appreciated the loaner car & service recap.
Appreciated the loaner car & service recap. Wish they took digital coupons but we found a printer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found the loaner car helpful and the service recap thorough means a lot to us. We understand how digital coupon acceptance can add convenience and appreciate your resourcefulness in finding a print solution.
It was good.
It was good. Dont love the oil prices going up & I do feel confused about the maintenance schedule but I feel I'm in the best hands
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ensuring you feel informed about your Audi Q5’s maintenance schedule is a key priority for our service department. We understand rising oil costs are frustrating, and we’re glad you feel in good hands despite any confusion. Hearing that level of trust means a lot to our team, so feel free to reach out anytime to review your upcoming services or discuss oil options.
Carlo was wonderful to work with!
Carlo was wonderful to work with! He’s incredibly knowledgeable about Audi and goes above and beyond for his customers. Highly recommend him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that Carlo’s expertise and extra effort earned your recommendation means a lot to our team. Thank you for choosing our dealership for your Audi Q5 purchase.
Always excellent Audi's are the only cars i buy and I
Always excellent Audi's are the only cars i buy and I have owned 4 and currently have 3! The Audi hoffman is excellent to visit and service my cars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
Audi Hoffman Estates is an excellent place to service your car !
Audi Hoffman is an excellent place to service your car!
Tim was great to work with !