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Reviews

Average Ratings

4.9
828 lifetime reviews. Includes reviews of Audi Hoffman Estates from DealerRater.com
  • RJeview of Audi Hoffman Estates

    This is the first time I've purchased a car from Audi of Hoffman Estates. The buying experience was very good. Time was taken to explain the car a...


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    This is the first time I've purchased a car from Audi of Hoffman Estates. The buying experience was very good. Time was taken to explain the car and it's features and a run through provided when I took possession. Service is also excellent. Service personnel go out of their way to accommodate and to explain service procedures and results. Highly recommend

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent buying experience
    May 22, 2017

    The Hoffman Estates Audi dealer is top notch. Necko Civic was an awesome person in our purchase of our Q7. I have many people that I have recomm...


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    The Hoffman Estates Audi dealer is top notch. Necko Civic was an awesome person in our purchase of our Q7. I have many people that I have recommended to buy from him and have a similar experience. Thank you Necko!

    Does recommend this dealer

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  • Audi Hoffman Estates has it all together!
    May 22, 2017

    Sales (including finance) and Service are the best I have experienced in forty years of driving. They do what I do: Treat others the way you wish ...


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    Sales (including finance) and Service are the best I have experienced in forty years of driving. They do what I do: Treat others the way you wish to treated. Works for me.

    Does recommend this dealer

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  • 25k service
    May 22, 2017

    All went smoothly. Loaner car provided and updates received on service progress. Had car detailed - great job! Eric and Ted were great to deal ...


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    All went smoothly. Loaner car provided and updates received on service progress. Had car detailed - great job! Eric and Ted were great to deal with as always.

    Does recommend this dealer
    Came in for service or repair

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  • Great first experience at Audi
    May 21, 2017

    I was introduced to Brian Hall via a professional friend. Brian quick to reply to my questions about his delearship, so I set up a time to come in...


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    I was introduced to Brian Hall via a professional friend. Brian quick to reply to my questions about his delearship, so I set up a time to come in and see their cars. From the moment I walked into Audi Hoffman Estates the staff was welcoming and friendly. Eddie, the sales rep I worked with, was extremely knowledgeable and made me feel very comfortable with the sales process. I would recommend that anybody who is looking for a new or used vehicle to check out this dealership.

    Does recommend this dealer

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  • Dashboard work
    May 21, 2017

    Excellent! Everything was done on time and correctly installed with no issues at all. Car was clean when it was returned which I appreciated. Than...


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    Excellent! Everything was done on time and correctly installed with no issues at all. Car was clean when it was returned which I appreciated. Than you!

    Does recommend this dealer
    Came in for service or repair

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  • Excellent customer service as always!
    May 19, 2017

    Every experience I have had at this dealership has been fantastic. I have now bought 2 Audi Q7's over the past several years, and from sales to s...


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    Every experience I have had at this dealership has been fantastic. I have now bought 2 Audi Q7's over the past several years, and from sales to service I have always had a very positive experience...very attentive staff at all levels!

    Does recommend this dealer
    Came in for service or repair

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  • Best service anywhere.
    May 18, 2017

    I had my car detailed and leather cleaned. My car was spotless when I came back to pick it up. Eric followed through on all the work being done ...


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    I had my car detailed and leather cleaned. My car was spotless when I came back to pick it up. Eric followed through on all the work being done on the car. Eric always meets me when I come in to the dealership with a smile and and greeting. This is my 5th car from this dealership and wouldn't shop anywhere else. Thank you for your quality staff. Also, thank you the young man who detailed my car. Those men on the shop are fabulous!

    Does recommend this dealer
    Came in for service or repair

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  • Fantastic experience
    May 15, 2017

    I just purchased Audi Audi from Hoffman estates Audi. The salesman who assisted me was Carlo Gilli. Carlo helped me on the phone and by email t...


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    I just purchased Audi Audi from Hoffman estates Audi. The salesman who assisted me was Carlo Gilli. Carlo helped me on the phone and by email to keep me informed. When I saw what I wanted I promptly called him and purchased the car. Carlo was very courteous, professional and knowledgeable and was able to answer all my questions. I would definitely recommend this dealership and Carlo to anyone who is considering making an Audi purchase . Carlo as well as all the staff went out of their way to accommodate me . Even to the point of driving home my daughters car so we could travel together home in my new Audi convertible! This is definitely a high-class professional operation and I would highly recommend them ..

    Does recommend this dealer

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  • Recent Q7 Purchase
    May 15, 2017

    Our experience at Audi Hoffman Estates has always been stellar. That is why we come back time and time again for not only on-going service, but w...


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    Our experience at Audi Hoffman Estates has always been stellar. That is why we come back time and time again for not only on-going service, but when we purchase cars. We recently purchased a 2017 Q7 - amazing vehicle! Working with the tag team of Mike Macedon and Dean Turner was a complete delight! They were very thorough; they handled all the tedious details so that our pick-up was seamless and the varying degrees of other details as far as any related paperwork was handled without any complications. Wonderful!! Keep up the great work!

    Does recommend this dealer

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