Reviews
New car purchase/trade in
Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service!
Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers in my lifetime and Capital Ford Charlotte made my experience with them so great that I would send others because I know they will get A1 treatment with the best deal concerning your situation.. Thanks Capital Ford for making me part of your family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found my perfect Mustang
I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given all the information I needed and my entire purchase was smoothe. I was in my new car after one session! Highly recommended! Capital Ford of Charlotte is like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
I tested drove 5 cars they didn't let me leave until I was happy I drove away in my new 2016 Ford Escape S
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Completely Satisfied
Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. Excellent experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experince
When i went into Capital Ford of Charlotte i was looking into downgrading because i am adding a new member to my family and saving money would be the best option. My salesman was Andy Templeton. He was great. Stayed in touch with me because i live 100 miles away. They also got me where i wanted to be with my trade and walk out price with vehicle i purchased. I would for sure reccomend him to anyone. I made sure he knew when i was ready to get a new car i would for sure be back to speak with him. He earned my business. EXCELLENT EXPERIENCE!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Capital makes Deals
Wow where do I start.. Dealt with Crossroads Ford of Indian Trail first. They did nothing but play games. I got exhausted of this truck buying process and decided to give Capital Ford of Charlotte a shot. They did everything I asked for, no games. They made the process easy. Big thanks to Mr Ken Allen and Rick Johnson. They make Deals
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Haooy Customer
Omar Lawrence was an excellent low pressure salesman. Would recommend to anyone. Ken was friendly enough to start the process. I wasn't even looking to purchase that day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
We came in to see a pre owned f150. It ws exactly what was advertised. Our sales consultant Andy answered all our questions. The sales process was quick and we were in and out in a couple hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car