Capital Ford Of Charlotte

Wow where do I start.. Dealt with Crossroads Ford of Indian Trail first. They did nothing but play games. I got exhausted of this truck buying process and decided to give Capital Ford of Charlotte a shot. They did everything I asked for, no games. They made the process easy. Big thanks to Mr Ken Allen and Rick Johnson. They make Deals

Omar Lawrence was an excellent low pressure salesman. Would recommend to anyone. Ken was friendly enough to start the process. I wasn't even looking to purchase that day.

I gave this rating because everyone was so helpful and willing to help me knowing my current situation. I will nake sure I let my friends know about the dealership

We came in to see a pre owned f150. It ws exactly what was advertised. Our sales consultant Andy answered all our questions. The sales process was quick and we were in and out in a couple hours.

I came to service my truck and was looking around and two nice gentleman approach and started talking about trucks and all of a sudden purchased a used vehicle

As soon as I arrived, Ms. Strange was available for my assistance. She asked appropriate questions and took me directly to what I requested within minutes. A 2016 Mustang GT! She was so familiar with her product knowledge and the inventory. She is a lovely young lady to work with and very professional.

I've never bought a car before, ever. Everyone was really patient with helping me pick out what car I wanted and which fit into my budge perfectly. James was my sales rep and he even drove me to get some paperwork filled out, now that's what I call customer service. I ended up getting a brand new 2015 ford, which fit perfectly into my budget and it's been an amazing experience since. I wouldn't go to any other place! Professional but also personal service. Thank you so much!

The dealership made sure to take care of me as a customer and made sure that my car fit my needs. My salesperson was very kind and worked very hard with me to get the car I wanted. He made sure that my payments were in a range that I agreed with and could manage.

Capital Ford Charlotte is a very a professional setting. They provided me with more then enough information to assure I was completely knowledgeable about financing and the car. Brandon was great and very professional, clean cut and sharp. It really makes the buying experience worth wild when you notice your sales person jogging across the showroom to expedite the buying process. Ken Allen is also great at what he does. Very truthful and straight to the point. Never had a better car buying experience in all my years of buying cars. I now have Capital Confidence!

I have wonderful service. Allen and Brandon were very helpful in making sure I left with the car that I wanted. They worked with me even when the store closed and did not rush the process. I am very pleased with the service here and would recommend everyone that I can to come here.