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Galpin Mazda

(777 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Mazda from DealerRater.

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Salvador Mendoza was Amazing!

Salvador Mendoza was Amazing! I was referred by a close friend and coworker to come see him after visiting other dealerships. Other dealerships were too pushy. He was patient. First We went to Honda since he has access to everything galpin. We test drove a pilot. I liked the Mazda more, and purchased a Mazda from him.

Salvador Mendoza was Amazing!

Salvador Mendoza was Amazing! I was referred by a close friend and coworker to come see him after visiting other dealerships. Other dealerships were too pushy. He was patient. First We went to Honda since he has access to everything galpin. We test drove a pilot. I liked the Mazda more, and purchased a Mazda from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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VERY happy with my buying experience!

VERY happy with my buying experience! Pilar was wonderful, friendly and extremely helpful. A smooth experience from walking in, to driving away in my beautiful new car.

VERY happy with my buying experience!

VERY happy with my buying experience! Pilar was wonderful, friendly and extremely helpful. A smooth experience from walking in, to driving away in my beautiful new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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He's very nice and helpful.

He's very nice and helpful. Easy to talk to esp. if you have questions. We had a great experience!

He's very nice and helpful.

He's very nice and helpful. Easy to talk to esp. if you have questions. We had a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Eric made the whole process super easy and seamless which

Eric made the whole process super easy and seamless which was greatly appreciated. He was able to address my needs for an efficient trade in!

Eric made the whole process super easy and seamless which

Eric made the whole process super easy and seamless which was greatly appreciated. He was able to address my needs for an efficient trade in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Rodolfo Catalan (Rudy) was our representative, we had

Rodolfo Catalan (Rudy) was our representative, we had another amazing experience! He was incredibly helpful, patient, and kind. This is already our third time buying a car with his help, and every time it’s been smooth and easy. We truly appreciate all his help and highly recommend him!

Rodolfo Catalan (Rudy) was our representative, we had

Rodolfo Catalan (Rudy) was our representative, we had another amazing experience! He was incredibly helpful, patient, and kind. This is already our third time buying a car with his help, and every time it’s been smooth and easy. We truly appreciate all his help and highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi Russell, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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Pleasure to work with Salvador Mendoza!

Pleasure to work with Salvador Mendoza! You must see him to get a good deal like me. Easy approval. No time wasted!

Pleasure to work with Salvador Mendoza!

Pleasure to work with Salvador Mendoza! You must see him to get a good deal like me. Easy approval. No time wasted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, it is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. Happy motoring! Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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Salvador Mendoza was AMAZING--kind, patient, attentive,

Salvador Mendoza was AMAZING--kind, patient, attentive, caring...he was referred to me by my long-time Galpin Mazda Service Advisor Ernie Ponce. Sal answered all my questions, let me test drive several vehicles and never once rushed or pressured me. I ended up leasing my beautiful Mazda and am absolutely in love with it.

Salvador Mendoza was AMAZING--kind, patient, attentive,

Salvador Mendoza was AMAZING--kind, patient, attentive, caring...he was referred to me by my long-time Galpin Mazda Service Advisor Ernie Ponce. Sal answered all my questions, let me test drive several vehicles and never once rushed or pressured me. I ended up leasing my beautiful Mazda and am absolutely in love with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Julio was great!

Julio was great! He helped me get into a new Mazda 3 and made it very straightforward. Elvi helped me set up my car and went over all the features. I would recommend them both!

Julio was great!

Julio was great! He helped me get into a new Mazda 3 and made it very straightforward. Elvi helped me set up my car and went over all the features. I would recommend them both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your warm recommendation of the team here at Galpin Mazda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Salvador was a great help!

Salvador was a great help! Straight to the point, didn’t waste time trying to sell you extra. Very genuine guy and would definitely buy from him again!

Salvador was a great help!

Salvador was a great help! Straight to the point, didn’t waste time trying to sell you extra. Very genuine guy and would definitely buy from him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I can't say enough good things about my new Mazda 3 and

I can't say enough good things about my new Mazda 3 and the staff at Galpin Mazda. Everyone made me feel welcome and the experience was relaxed and fun. Salvador and Pilar were great to deal with. It's not a "hard sell" and it doesn't need to be as these absolutely excellent cars sell themselves. Salvador took his time to show me how the car worked (my car was quite old and I needed a tech update...) and he got me a discount that I had not asked for or expected. I don't know when I'll be back to buy another Mazda from Galpin as I plan on keeping this one for at least ten years, but I'll be a Mazda driver and a Galpin customer as long as I'm driving.

I can't say enough good things about my new Mazda 3 and

I can't say enough good things about my new Mazda 3 and the staff at Galpin Mazda. Everyone made me feel welcome and the experience was relaxed and fun. Salvador and Pilar were great to deal with. It's not a "hard sell" and it doesn't need to be as these absolutely excellent cars sell themselves. Salvador took his time to show me how the car worked (my car was quite old and I needed a tech update...) and he got me a discount that I had not asked for or expected. I don't know when I'll be back to buy another Mazda from Galpin as I plan on keeping this one for at least ten years, but I'll be a Mazda driver and a Galpin customer as long as I'm driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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