Reviews
Wonderful serive - fast and perfect
Best service as always - Love the people They always take care of my car problems and are the most friendly people in the world. Specially I love and make me feel that I'm a very important customer when I go for service, Daisy - she is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julia, thank you for your kind words. We feel our service department is what makes Palmetto 57 Volkswagen special. Daisy is truly a great asset to our team. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Chris Hayek - General Manager - chayek@palmetto57.com
Excellent costumer services,
Excellent costumer services, fast and good service. Explain the job and make recommendations, Always I received the car very clean and the personal are very nice and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We appreciate your business and we hope to see you again soon! Best, Chris Hayek - General Manager - chayek@palmetto57.com
Fast service
Service was fast, efficient and courteous. My battery issue was unexpected I had an appointment for work. I really appreciated the service department expediting the work to replace my battery.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pascale, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, courteous and efficient customer service and will be ecstatic to hear that you left Palmetto 57 Volkswagen satisfied. We are glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Chris Hayek - General Manager - chayek@palmetto57.com
great service
Excellent service always professional feels like family . Rolando and Pablo go over and beyond for there customers . I was a former customrr from rick case and won't return there . palmetto57 is the place to go
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Irene, hello and thank you for this fantastic review! It does not surprise us that Rolando and Pablo went above and beyond for you; it is just an example of why they are such a great asset to our team. Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Best, Chris Hayek - General Manager - chayek@palmetto57.com
Service
My son brought my vehicle to get serviced. He has yet to express anything specific in reference to his experience during this servicing.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent repair department
Jose has always been extremely helpful and has always resolved whatever issues have come up with the car...no excuses, no problems...he handles the situation...as a business owner, I'm impressed with your customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service! Best in Florida, PERIOD!!!
A fantastic experience. The staff is very professional and friendly. I highly recommend this dealership! I was taken care of immediately, and truly enjoyed my time there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest and Professional.
I have been dealing with Mr Pablo Mata, when it was Esserman VW, and was extremely happy he is still there under Palmetto 57 Volkswagen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic
Amy was fantastic. When I spoke to her over the phone. I told what I wanted. What I could afford. She was on point and was very clear with me. She was there every step of the way. I am very happy with the service she provided.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave such a positive review, Gabrielle! It is great to know that Amy was able to provide you with helpful information to guide you in the right direction. We hope to see you again! Chris Hayek - General Manager - chayek@palmetto57.com
It was a pleasure
It's a pleasure taking my vehicle there. I would definitely recommend all family friends.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Leo, thank you for the great review. We do hope you bring your vehicle back in the future for servicing! Chris Hayek - General Manager - chayek@palmetto57.com