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Palmetto 57 VW

(700 reviews)
Visit Palmetto 57 VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm 8:00am–3:00pm
New (855) 356-3595 (855) 356-3595
Used (855) 356-3598 (855) 356-3598
Service (855) 356-3596 (855) 356-3596

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmetto 57 VW from DealerRater.

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The sales team at this dealer is very professional and...

The sales team at this dealer is very professional and very well informed on the product they sale. They are also very honest when dealing with customers. I will be coming back here for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience at Esserman VW. We are happy to help with your next purcahse as well. Welcome to the Esserman VW family!

GREAT in All the Above! Recommend HIGHLY Overall...

GREAT in All the Above! Recommend HIGHLY Overall Experience!.........................................................................................................:-) Customer Service and Friendly. Salesperson Outstanding and eazy to contact Him! First time buyer for Volkswagon and a Very Pleased!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience here with Richard and recommend our services. We are honored to have provided you with your frist VW. Welcome to the Esserman family.

For second time in less than 12 months, Martin and the...

For second time in less than 12 months, Martin and the guys from Esserman VW got us the best deal on a brand new VW. These group is bar none the friendliest and most professional dealership in Dade. Keep Up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your remarks. Thank you for deciding to be a loyal customer of ours.

Great customer service.. Jose Luis was very helpfull and...

Great customer service.. Jose Luis was very helpfull and did everything very fast. Loved the service car that takes you home because i lived by myself didn't have anybody to pick me up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that Jose's customer service and our shuttle service has been so hlepful to you. Thank you for choosing Esserman VW to provide your service needs.

primero que nada le agradezco mucho a la vw por tener un...

primero que nada le agradezco mucho a la vw por tener un vendedor tan eficaz como es el sr martin centeno y segundo al sr centeno por complacernos en todas nuestras espectativas. muchas gracias departe de rita sayes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We meet with Martin our salesman on a Sunday, he was very...

We meet with Martin our salesman on a Sunday, he was very helpful in directing us to choose the correct vehicle for our home. We decided on the Jetta. Martin even took us to test drive the car, and then we sat down and spoke numbers. The quota was a bit higher than what we expected, so we decide to think about it. Martin called us on Tuesday and told us he was able to lower the quota, we then went back to the office with our son-in-law and were able to get the deal we wanted. Martin was very helpful in explaining everything to us, and was very patience as this was our first time leasing a car. Thank you Martin for helping us become proud owners of a new Jetta. We love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear that you are loving your new Jetta! We appreciate you choosing Esserman VW. Welcome to the family.

This was by far one of the best sales experiences! Staff...

This was by far one of the best sales experiences! Staff was friendly and very professional. There was no BS and they were very transparent about pricing and reliability of car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that one of your best purchase experiences has occured here at Esserman VW. We hope that you will make us your decision for all of your vehicle needs. Welcome to the Esserman family!

Martin Centeno is a great customer associate. He handled...

Martin Centeno is a great customer associate. He handled the purchase of my new car from A to Z, very easy process, I'm very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Great to hear the you were satisfied with the service provided to you from Martin. We appreciate your business. Welcome to the family!

Excellent service and sales process was very quick. No...

Excellent service and sales process was very quick. No games and quick action. We agreed on price and then they called me when car was ready so I didn't have to sit around wasting time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at Esserman Volkswagen was amazing!!!!!!!...

My experience at Esserman Volkswagen was amazing!!!!!!! Martin and Mitra found a way to make my situation work and were very professional in the process. I will recommend Esserman Volkswagen to my family and friends!!! Thank you so very much!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We hope that you are enjoying your new car. Keep in mind that referring your family and friends can get you $150 towards parts and service for your new car. Welcome to the Esserman Nissan/VW family!