Hendrick Kia of Concord

Excellent service and the employees guided me a first time car owner perfectly. The best part was the video where in the show what is going on in your car

Samantha Mandalke was exceptionally proficient, polite & knowledgeable as our service contact. She explained a complicated multitude of repairs in a clear manner and made paperwork clear and easy to understand. The service overall was quick ? had a serious issue but Hendrick Kia was able to get us in right away. Price, service, and attitude all Earned an A+

Alondra did a great job in keeping me updated throughout the process. My only concern was around that I had reached out to Kia several weeks ago related to the engine.

Elijah was absolutely amazing! He took time to attend to our concerns, needs, and even our wants. His superior salesmanship showed in every step of the way. We had a great overall experience.

Alondra Acosta was very professional and communicated well about my car! She built a great relationship within me to come back for anything related about my vehicle.

Jacob was truly amazing, it was my first time buying a car ever and he made the process not only easy but enjoyable. The entire dealership was a 10/10 but I can confidently say that Jacob made my experience so much better than I anticipated. Thank you guys so much for everything!

I was welcomed by Brandon and he had the needed services done, as well as gave the recommendation of what needed to be done and when. No pressure at all.

I had a great experience at Hendrick Kia of Concord. They were very upfront with pricing, they didn?t play games, and had the best customer service of any dealership I?ve been to. I have been looking at Sportages from multiple different dealerships for the past 5 months, but none of them made me feel comfortable enough to buy until I went to Hendrick. John Boccia and Michael Fernez provided great customer service and Finance Manager Eric helped to make the pricing of warranties fit my budget. I will definitely recommend them to a friend!

Brandon the service gentleman, was very kind he explained to me what I needed to also be done to my Sportage besides the oil change I needed and the cost for all of it out the door..... Brandon is a pleasure to work with he is one of the reasons I keep coming back Thank You

I want to extend my heartfelt thanks to Jessica Sims and the entire team at Kia of Concord for making my 2019 Ford Escape SEL purchase a truly exceptional experience. From the moment I walked in, I felt heard and valued. Despite arriving with specific financing requirements from my credit union, which presented a unique challenge, Jessica worked tirelessly to ensure I drove away in the exact vehicle I wanted. Her dedication was remarkable. When a minor issue with the liftgate was discovered, Jessica promptly addressed it. Parts were ordered, and the necessary repairs were completed swiftly and efficiently. My used Escape now looks and drives like a brand new vehicle, both inside and out – I truly have no complaints. I am incredibly grateful for the personalized service I received. Unlike other dealerships that pushed unwanted options, Kia of Concord, and especially Jessica, focused on delivering everything I requested and more. Jessica's friendly demeanor, strong spirit of compassion, and attentive listening truly set her apart. She doesn't just sell cars; she works to make dreams come true. I wholeheartedly recommend Kia of Concord to anyone looking to purchase a vehicle. Should I ever be in the market for another car (though this barely-used Escape means it won't be anytime soon!), I will undoubtedly return. Thank you, Jessica, for being you and for your outstanding commitment to your customers. I wish you a long and successful career at Kia of Concord!