Reviews
Write a reviewFantastic
Brian was down to earth professional and a joy to work with. If it was At ease with his genuinely caring feeling I got he made the whole process easy and I got the car I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Jess, we enjoyed meeting you !! Thanks for allowing us to serve you
Great experience
I saw a car on line and called to set up a test drive. Morning of appt Mr Mike called to let me know car was ready for me. We arrived. The car was clean and had the car fax on the dash. It was exactly what had been represented online. He stayed inside and let us look at car for a few minutes before he came out. He was very friendly absolutely no pressure. He answered our questions went on a test drive with us. I liked the car and in we went to do the paperwork. The other Mr Mike handled the paperwork got me a great interest rate and the whole process was very quick. Ms Jackie was pleasant and efficient. Mr Mike called the next day to thank me again for my business. I had been looking online for a few months and I feel I got a great price on this car. The customer service was excellent no pressure. I would highly recommend this dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Kellie, you traveled a great distance to get here..we appreciate it !!!
THANK YOU, THANK YOU, THANK YOU !!
I never thought buying a car could be so easy. Mike Dupree made me feel like a very special customer. He greeted me with kindness, sincerity, and made me feel special. They answered my emails promptly and any questions that I had, they were there to answer it for me. I never felt pressured. And THANKS to the Mike in financing that crunched the numbers enough for me to be able to afford my new car !! Jackie was very helpful, as well, and helped answer any crazy question I may have had ! I LOVE MY NEW CAR and LOVE Thrifty Car Sales. I will definitely recommend !! It was worth the hour+ ride !! They really do have a great selection at reasonable prices. If anyone is looking, this is the place to purchase ! Thanks, again !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow Christine !! Thank you so much for your heart felt comments. It means a lot to know that our customers ( and now family ) feel the way that you do. Best of everything to you and Thank you for your trust, comments, and business
2008 Nissan Xterra S
Thrifty Car Sales offered very reliable and friendly salesmen who helped me 110% in buying my dream car. Our salesman, Bryan, was very kind as well as helpful as far as assisting me with everything I needed to know about the car before purchasing it. Overall we had a great experience with this company and I would without a doubt recommend them to other in the future. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Who knew????
I want to give a BIG thank you to the entire sales team at Thrifty Car Sales. Omg Mr Michael Friend, Mr Michael Dupree, and Ms Jackie made my shopping experience forever unforgettable. I appreciate everything you guys did to make my dream come true. Who knew I would be driving home in my Lexus RX 350. Thanks again you guys rock.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm glad you were pleasantly surprised. We try really hard to simply treat people the way we would like to be treated
Great car buying experience
This was the best car buying experience of my life. The "three Mikes" each took a turn making sure that each step of the buying and financing process was explained to me in detail. They went above and beyond to ensure that I was comfortable with my purchase. Also worth a mention is that they had a very nice selection of affordable pre owned cars and a surprising number of higher end cars and SUV's. I wouldn't hesitate recommending this car dealership to friends, family (and strangers) or buying a car from Thrifty in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Kathy, we all appreciate you and are so happy we could be part of the experience
Great Experience!
The vehicle I purchased has everything I need and everything I wanted. It was priced to sell and the staff was awesome. They were able to answer all of my questions whether they knew or had to research it. I recommend them to everyone I know. Thank you Thrifty, for a great buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Went the extra mile...
Informative, trustworthy and very helpful are just a few things i can say about my fantastic experience with these folks. Mike, Sam, and the second Mike were very professional and flexible in terms of putting my deal together. Their experience with financing proved very helpful in getting me out of my trade and into my new Caddy. Again many thanks to the great crew here, well worth the 3 hour drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Thrifty Car Sales in Reisterstown is a very well run dealership. I was able to negotiate a good price. The team handled my transaction fast and courteous. The lot had nice cars and the salesmen were full of energy ready to assist. I had an amazing salesman Mike who showed me around to test drive a vehicle. The paper work process was quick, I Highly recommend Thrifty Car sales of Reisterstown for your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No better Car Buying Experience Available Anywhere
Full disclosure . . . I am a car buying expert. Not due to the number of times I?ve ventured onto dealer car lots or dealer auctions but due to my specific insider knowledge and experience. To be clear, my wife of thirty years has made her professional living managing lending for various credit unions, both government and private. Due to her access as well as her 25 years of experience advocating for credit union members, I have unfortunately been privy to those experiences. The vast majority of those, as well as my own personal experiences have been frustrating . . . objectionable . . . unethical and regrettable! Enter Thrifty Car Sales of Reisterstown Maryland. Firstly, everything about their operation is the absolute antithesis of the contemporary dealer business model. This is old school, down home, keeping it real family business No stress No games No drama After finding the car on the cars.com website and requesting more information I was promptly contacted by the sales manager Mike Friend. He happened to call while I was in a meeting and politely asked when I would be available. Once provided, he called back at the precise time agreed upon and I scheduled an appointment. Upon my arrival the car was front and center, in the process of being detailed for my arrival. Within 2 minutes of my arrival, a very cordial, laid back and professional Mr. Friend exited his office and met me in the lot. Once greeted, he introduced me to his energetic sales associate Osaide. He was equally professional. Long story short, after negotiating the price down with the owner, another laid back Mike, I bought the car. They also delivered the car to the local dealership to have any recalls addressed prior to me picking up the car. After the most stress free car buying experience of my dozens of experiences, I got a great price to boot! I Even got a follow up call from the sales associate Osaide. Imagine that!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barry, your words, and feelings are very much appreciated. We like what we do, we like who we meet, and we are happy to serve our customers. Without people like you...we are non-existent. Thank you for your comments and patronage
