Reviews
Made the appointment was very easy got me in and out no
Made the appointment was very easy got me in and out no problem always able to take care of my needs as usual
Made the appointment was very easy got me in and out no
Made the appointment was very easy got me in and out no problem always able to take care of my needs as usual
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It seemed that it took a very long time 2.
It seemed that it took a very long time 2.5 hours to perform routine maintenance. They did not perform tire rotation because of not having correct tool. I have the correct size in my trunk and which they could have used if I had been asked. Not my best experience with your dealership.
It seemed that it took a very long time 2.
It seemed that it took a very long time 2.5 hours to perform routine maintenance. They did not perform tire rotation because of not having correct tool. I have the correct size in my trunk and which they could have used if I had been asked. Not my best experience with your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The staff is great.
The staff is great. My truck was there for 8 days due to the axel and that it was going between 2 different repair guys due to unforeseen circumstances that the main repair tech had to be gone for a few days. Love the staff!
The staff is great.
The staff is great. My truck was there for 8 days due to the axel and that it was going between 2 different repair guys due to unforeseen circumstances that the main repair tech had to be gone for a few days. Love the staff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great first time experience with new Escape.
Great first time experience with new Escape. Pick up service was so convenient. Thank you
Great first time experience with new Escape.
Great first time experience with new Escape. Pick up service was so convenient. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been servicing my cars at Marin County Ford for many
I’ve been servicing my cars at Marin County Ford for many years and will continue to do so
I’ve been servicing my cars at Marin County Ford for many
I’ve been servicing my cars at Marin County Ford for many years and will continue to do so
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always take excellent care of us and our vehicle!
They always take excellent care of us and our vehicle! I would recommend them to anyone!
They always take excellent care of us and our vehicle!
They always take excellent care of us and our vehicle! I would recommend them to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The interior of my car was left filthy ( floor boards,
The interior of my car was left filthy ( floor boards, seat backs, headliner) and ripped the headliner!
The interior of my car was left filthy ( floor boards,
The interior of my car was left filthy ( floor boards, seat backs, headliner) and ripped the headliner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
original internet price was $24938 when I fist looked at
original internet price was $24938 when I fist looked at this truck, day or two latter raised to $25099. Ok, so contacted dealer to inquire, said would get with my bank and get back to them next day or two. I did so, said i would purchase truck at $25099, and would make arrangements for shipping. That is when salesman Jerimie said there were additional dealer add on fees. So I told him would not be interested. Additional fees amounted to roughly $2400 plus or minus. I feel this is false advertising, which was a waste of my time and my banks, they had paper prepared and ready to sign and send check.
original internet price was $24938 when I fist looked at
original internet price was $24938 when I fist looked at this truck, day or two latter raised to $25099. Ok, so contacted dealer to inquire, said would get with my bank and get back to them next day or two. I did so, said i would purchase truck at $25099, and would make arrangements for shipping. That is when salesman Jerimie said there were additional dealer add on fees. So I told him would not be interested. Additional fees amounted to roughly $2400 plus or minus. I feel this is false advertising, which was a waste of my time and my banks, they had paper prepared and ready to sign and send check.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I just took delivery of my new Ford Bronco from Marin
I just took delivery of my new Ford Bronco from Marin County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and ordering process — and gave me a fantastic price. Jason Rosetti (Parts Manager) was a huge help sourcing aftermarket parts and making sure everything I wanted was available and ready to go. Glenn Ross (Sales Consultant) kept me in the loop every step of the way, updating me on shipping and even texting photos as soon as the Bronco came off the transport truck (he knew how excited I was!). Just a genuinely great guy to work with. Big shout-out to the service team, who handled my cat-back exhaust and Ford Performance Tune installs in record time so I could get behind the wheel right away — the work was flawless. And finally, Choy Saechao (Finance Manager) saved me another 1.5% on my financing compared to my credit union and had me in and out of F&I faster than I thought possible. I can’t speak highly enough of the whole Marin County Ford team. The dealership made all the difference — professional, transparent, and truly customer-focused. If you’re considering a new Ford, this is the place to go.
I just took delivery of my new Ford Bronco from Marin
I just took delivery of my new Ford Bronco from Marin County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and ordering process — and gave me a fantastic price. Jason Rosetti (Parts Manager) was a huge help sourcing aftermarket parts and making sure everything I wanted was available and ready to go. Glenn Ross (Sales Consultant) kept me in the loop every step of the way, updating me on shipping and even texting photos as soon as the Bronco came off the transport truck (he knew how excited I was!). Just a genuinely great guy to work with. Big shout-out to the service team, who handled my cat-back exhaust and Ford Performance Tune installs in record time so I could get behind the wheel right away — the work was flawless. And finally, Choy Saechao (Finance Manager) saved me another 1.5% on my financing compared to my credit union and had me in and out of F&I faster than I thought possible. I can’t speak highly enough of the whole Marin County Ford team. The dealership made all the difference — professional, transparent, and truly customer-focused. If you’re considering a new Ford, this is the place to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place all around from dropoff to pickup!
Great place all around from dropoff to pickup! A-plus communication, customer service, and efficiency.
Great place all around from dropoff to pickup!
Great place all around from dropoff to pickup! A-plus communication, customer service, and efficiency.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
