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Eden Prairie Nissan

(1,554 reviews)
Visit Eden Prairie Nissan
Sales hours: 8:30am to 9:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 6:30am–7:00pm
Tuesday 8:30am–9:00pm 6:30am–7:00pm
Wednesday 8:30am–9:00pm 6:30am–7:00pm
Thursday 8:30am–9:00pm 6:30am–7:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 state dealer award
View 9 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (952) 679-2710 (952) 679-2710
Used (952) 395-2960 (952) 395-2960
Service (952) 395-2961 (952) 395-2961

Reviews

(1,554 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eden Prairie Nissan from DealerRater.

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We purchase and service our Nissans at EP Nissan, even...

We purchase and service our Nissans at EP Nissan, even though we live 30 miles away in Oakdale, and have to pass three other Nissan Dealers. The Service Advisors and Mechanics are top notch, and in my experience, never try and upsell unneeded work. We have never had to return to have a repair fixed. It's done right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just bought our third vehicle from Eden Prairie Nissan....

Just bought our third vehicle from Eden Prairie Nissan. As usual, their great people made for a great experience. Thoroughly answered questions. Fair pricing. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently brought my vehicle in for regular maintenance...

I recently brought my vehicle in for regular maintenance and am appreciative of the fast, friendly and efficient service. Thank you all for your assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came in for oil change and tire rotation and while...

Came in for oil change and tire rotation and while waiting had a wonderful chat with Kirk Rose - the original salesman who sold me my Murano. That says a lot when a customer still touches base and makes a point to say hello. My Murano was in and out in hour. The lounge area is clean and open. The seats in front of the fish tank area always taken - one of the best features of the waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Shannon Rose is my customer service representative. She...

Shannon Rose is my customer service representative. She is excellent. She listens to what I want without any pressure. She is detail oriented, efficient and so friendly. I look forward to seeing her and appreciate her expertise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kate provided excellent professional and effficient...

Kate provided excellent professional and effficient service. She made sure that I understood all the work that was being done and told me the reason why it needed to be serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesperson, Alex was very professional. He was...

My salesperson, Alex was very professional. He was personable and very responsive. So far the dealer has done everything they said they would. Thank uou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They were able to fit me in to get my battery tested and...

They were able to fit me in to get my battery tested and replaced. The work was done within 1 hour. The person I spoke to on the phone said it could take up to 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Oil change, tire rotation, and multi-point check per my...

Oil change, tire rotation, and multi-point check per my Service Plan. Convenient and efficient appointment; honest feedback in that no issues found during "check-up" (yea!) Comfortable wait in the lounge area, with great amenities. I will always recommend EdenPrairie Nissan for sales or service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Convenient scheduling on-line for an oil change and tire...

Convenient scheduling on-line for an oil change and tire rotation. Professional, efficient staff. Was back on the road in an hour. Thank you Eden Prairie Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.