Reviews
We purchase and service our Nissans at EP Nissan, even...
We purchase and service our Nissans at EP Nissan, even though we live 30 miles away in Oakdale, and have to pass three other Nissan Dealers. The Service Advisors and Mechanics are top notch, and in my experience, never try and upsell unneeded work. We have never had to return to have a repair fixed. It's done right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just bought our third vehicle from Eden Prairie Nissan....
Just bought our third vehicle from Eden Prairie Nissan. As usual, their great people made for a great experience. Thoroughly answered questions. Fair pricing. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently brought my vehicle in for regular maintenance...
I recently brought my vehicle in for regular maintenance and am appreciative of the fast, friendly and efficient service. Thank you all for your assistance!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for oil change and tire rotation and while...
Came in for oil change and tire rotation and while waiting had a wonderful chat with Kirk Rose - the original salesman who sold me my Murano. That says a lot when a customer still touches base and makes a point to say hello. My Murano was in and out in hour. The lounge area is clean and open. The seats in front of the fish tank area always taken - one of the best features of the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us!
Shannon Rose is my customer service representative. She...
Shannon Rose is my customer service representative. She is excellent. She listens to what I want without any pressure. She is detail oriented, efficient and so friendly. I look forward to seeing her and appreciate her expertise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kate provided excellent professional and effficient...
Kate provided excellent professional and effficient service. She made sure that I understood all the work that was being done and told me the reason why it needed to be serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesperson, Alex was very professional. He was...
My salesperson, Alex was very professional. He was personable and very responsive. So far the dealer has done everything they said they would. Thank uou
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They were able to fit me in to get my battery tested and...
They were able to fit me in to get my battery tested and replaced. The work was done within 1 hour. The person I spoke to on the phone said it could take up to 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Oil change, tire rotation, and multi-point check per my...
Oil change, tire rotation, and multi-point check per my Service Plan. Convenient and efficient appointment; honest feedback in that no issues found during "check-up" (yea!) Comfortable wait in the lounge area, with great amenities. I will always recommend EdenPrairie Nissan for sales or service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Convenient scheduling on-line for an oil change and tire...
Convenient scheduling on-line for an oil change and tire rotation. Professional, efficient staff. Was back on the road in an hour. Thank you Eden Prairie Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
