Eden Prairie Nissan

My experience was great. It was my first time visiting this dealership. They helped explain repair priorities, so I can plan some future work. I highly recommend!

Shannon is a pleasure to work with and everyone I interacted with is very professional. Thank you for top notch service and attention to detail.

Requested appointment the night before and was able to be seen the next day. The service needed to be done fast enough for me to get to my job and I made it with time to spare. Everyone is always so congenial and pleasant. I don't have to take my vehicle to the dealership but I so appreciate their service and their smiles.

First time at this facility, usually go to the Wayzata Dealership. I liked working with Doug, he explained what they were going to work on, showed me around the dealership and was very knowledgeable.

Our experience has been very satisfactory. Our Sentra was the first new car (sort of--I think it accumulated about 1000 miles as a loaner--that's how we got it.) Service has been convenient, reliable and priced right. We'll likely continue having work done there. The Sentra itself has been a great car with one exception--no one at EP Nissan seemed able to go through all the neat features. I'm still learning stuff. The rep who ws assigned to show us the ropes really didn't know all that much on the day we drove it off. I'm pretty good with such things, but I suspect I still don't know it all after two years. It was several months before I'd even mastered the iPhone/audio system connectivity. I found the on-line guide very tiresome--it think a couple of 1 hour sessions at the dealership for new owners would be really helpful, but to be fair it was sort of fun going through it myself. On the first raod trip I took after we'd had it a while gave me a start. ABOut 20 miles south of Hayward Wisconsin, a warning flashed up about tire maintenance. I was close to panic out there in the boonies but the tires appeared OK when I took a look so I proceeded. When I asked at a gas station in Cable about it, he told he that someone at EP Nissan had forgotten to reset the warning when the tires were rotated. Everything worked out fine, but it left me with the feeling that modern automobiles may be outstripping the ability of dealerships to maintain and communicate. I suspect a couple of 1 or 2 hour non-mandatory post sale tutorial sessions would be very helpful, especially for people who aren't as inquisitive as I am. ALso--a small thing--the high pressure flogging of after-market warranties is hugely annoying. Taking 'no' for an answer twice should be enough, but it wasn't. That time would have been far better spent with a tutorial on all the electronics.

Our family has bought or leased Nissans for 30 years so we're sold on the product - what's important to us is the service the dealership can provide and Eden Prairie Nissan has exceeded our expectations.

Great team at EP Nissan and we have enjoyed purchasing our vehicles there. The team is very knowledgeable and able to accommodate our specific needs

Sam, Shane and JR made our buying experience a pleasure. They were all great to work with and did not pressure us to buy, we felt they wanted us in the right vehicle and made sure we found it and we are very happy with our decision.

I have always had great service from EP Nissan staff. I am a loyal customer and will only shop and service here. Sam was very helpful in reviewing the options for my lease end experience, and helped me get a 2020 Rogue Sport, that I love driving!

Had a minor issue with the rear lift hatch on a 2021 Rogue and John in the service department quickly took care of it in less than an hour while I waited in the customer lounge.