Reviews
Dealership was amazing , nice , good to work with , I
Dealership was amazing , nice , good to work with , I really appreciate the help we got from Jose Montes !! He is such an amazing hardworking person !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Fatima! We're thrilled to hear you had a great experience and that Jose made such a positive impact. We appreciate your kind words and look forward to serving you again!
Great experience!
Great experience! We started looking for one specific vehicle and unfortunately it was gone. We then found a great deal on a Ranger. Nick, Octavio, and Jorge we all a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review, Ben! We're thrilled to hear you had a great experience and found a deal on the Ranger. Our team appreciates your kind words, and we look forward to helping you again in the future!
Took some time, but we got the deal done after a few
Took some time, but we got the deal done after a few hours. We Will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear you had a great experience! Thank you for your patience and for choosing us. We look forward to welcoming you back again soon!
Juan F Marceleno, our sales representative and Jorge
Juan F Marceleno, our sales representative and Jorge Beltran our Finance and Insurance manager we both extremely professional and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear Juan F Marceleno and Jorge Beltran provided professional and knowledgeable service. We appreciate your business!
Kaylie, Jenna and Nikki helped us with the puchase of our
Kaylie, Jenna and Nikki helped us with the puchase of our Tremor. Our vehicle was clean and ready to go. Kaylie transferred our license plate to the Tremor and made sure it was ready to go. Both Jenna and Kaylie helped show us how to use features of the Tremor. The paperwork part of the process was made painless by Nikki and the way she had everything arranged and presented. All the people that helped us were 5 STAR!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Bill! We’re thrilled to hear you had such a positive experience with Kaylie, Jenna, and Nikki. Our team works hard to ensure everything runs smoothly, and your feedback means a lot. Enjoy your new Tremor!
I can’t say enough great things about Surprise Ford!
I can’t say enough great things about Surprise Ford! I’ve now purchased two vehicles from them, and both experiences were absolutely top-notch. From start to finish, the team was professional, efficient, and truly customer-focused. A special shoutout to John Maczuga, my sales rep—he was outstanding! Friendly, knowledgeable, and made the entire process smooth and enjoyable. I also want to thank Bastin in the finance department, who got me in and out in record time without any hassle. I genuinely couldn’t be happier with my experience. Surprise Ford is simply the best, and I’ll definitely be back when it’s time for my next vehicle. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, we’re thrilled to hear about your fantastic experiences with us! Thank you for highlighting John and Bastin; they truly embody our commitment to customer service. We can’t wait to welcome you back for your next vehicle purchase! Your recommendation means the world to us.
Josh and his team were the absolute best.
Josh and his team were the absolute best. took care of me and got the sale done quickly, Thank You!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh appreciates your kind words! We're thrilled to hear you had a great experience with the team. Your satisfaction is our priority, and we’re glad we could help you get the sale done quickly. Thanks for choosing us!
Camryn was an awesome salesperson!
Camryn was an awesome salesperson! The whole experience ws very positive and she made it an enjoyable event for the family. Would definetly come back for new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience! We're thrilled to hear that Camryn made your visit enjoyable for the whole family. We can’t wait to welcome you back for your next car adventure!
The sales team was great to work with and helped me get a
The sales team was great to work with and helped me get a great deal on a certified used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We're thrilled to hear you had a fantastic experience with our sales team. Helping our customers find the best deals is what we strive for. Enjoy your certified used vehicle!
Great dealership and staff.
Great dealership and staff. I would highly recommend this location. A wonderful experience and helpful service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Lory! We're thrilled to hear you had a wonderful experience with our team. Your recommendation means a lot to us. We look forward to serving you again!