Reviews
Forester
Immediate response to my phone call for help. Problem found and repair made
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
Nice and smooth purchase, no high pressure anything!!!! This was a easy decision for me to make, I will be going back to this dealer when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous Service
Very courteous service. Did not charge me for the diagnosis and will continue to follow up next Monday due to the repairing cost is very high!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service at Subaru in Elgin! Dan Pagnotta
Hello, I was highly pleased with my experience buying a 2019 Forester this past month. I had Dan Pagnotta as my salesman and I was very comfortable with his knowledge and demeanor. He made this purchase a great experience for me and I will definitely be back to this dealership again. I have already made referrals to my friends and family to visit when they are ready for a new car. Thank you and I love my Subaru Squeaky Toy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of New Subaru outback
Ed Troike is a really exceptional car salesman. He is very pleasant and very knowledgeable about the Subaru outback. I have bought several cars over the years including top of the line mercedes and I have not encountered a more thorough salesperson like Mr Ed Troike. I will definitely buy my next subaru from him and I will recommend any of my colleagues looking to buy a subaru to him. Ed made my purchase a really pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealer review
Friendly atmosphere, thorough explanation of vehicle's performance, and no pressure sale Sales.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change, etc.
Service was quick and good, I believe. I was surprised by the quickness of the oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service visit
Great Service and Excellent Team- Brought my Dog for the first time and he loved all the attention and the dog park! Always treated well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hour and half oil change
hour and half for an oil change with an appointment. Nothing extra just an oil change. No respect for other peoples time and $82 ridiculous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
hour and a half oil change
Had an appointment for 10:45 oil change..got there at 10:30 left at 12:00.. just an oil change nothing more. No respect for other peoples time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
