Brilliance Subaru

Who would ever think that purchasing a new vehicle could be a pleasant buying experience. Working with Ed Troike was painless, relaxed and very informative. Ed and the team at Brilliance made my buying experience one worth sharing with those doing their due diligence. From the time I received my "out the door pricing" via the internet department till the time I finally signed all the paperwork... nothing changed, nothing was added that I didn't want, there were no surprises and I received everything I did want. In the world of sales, my buying experience was a definite Win/Win for everyone involved. The only other thing I have to say is, let Ed talk in depth about the different Starlink packages. The new Subarus have so many safety and convenience features via Starlink that I didn't know about till I gave Ed the time to explain them. My recommendation is the Security Plus plan. Enjoy your new Subaru... I know I will.

Who would ever think that purchasing a new vehicle could be a pleasant buying experience. Working with Ed Troike was painless, relaxed and very informative. Ed and the team at Brilliance made my buying experience one worth sharing with those doing their due diligence. From the time I received my "out the door pricing" via the internet department till the time I finally signed all the paperwork... nothing changed, nothing was added that I didn't want, there were no surprises and I received everything I did want. In the world of sales, my buying experience was a definite Win/Win for everyone involved. The only other thing I have to say is, let Ed talk in depth about the different Starlink packages. The new Subarus have so many safety and convenience features via Starlink that I didn't know about till I gave Ed the time to explain them. My recommendation is the Security Plus plan. Enjoy your new Subaru... I know I will.

Ed Troike at Brilliance Subaru made the experience of buying a new car a pleasure instead of the difficult chore I expected.

Just serviced for oil change and checkup. Friendly and professional facility. Waiting area clean and comfortable.

Oil change, tire rotation and cabin air filter replacement on 2 year maintenance plan. In and out in 40 minutes, no problems.

After my dealership was bought out by a different supersized dealership I went to brillianc! Wonderful people, no pressure to do extra work, staff is courteous and even browsing the new cars while waiting was enjoyable! Cant recommend this place enough!!!

Excellent customer service and facility. Highly recommend Rich and his service and parts team.

You were on time with registration, and completion. I asked about the extended warranty, it was explained, and the necessary paperwork was given to me by Jason.

Usual Excellent Service work at Brilliance Subaru!

Unfortunately I was quoted an electrical part and you were not aware of my extended warranty coverage. I would expect that information be included on my profile. I realize you must receive authorization and could not make contact with the third party provider on a Saturday. This will require me to return to complete the service repair. Finally, I am a bit concerned this part failed so early in the ownership cycle. Is this a common occurrence?