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Brilliance Subaru

(1,142 reviews)
Visit Brilliance Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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Oil Change & All That Comes With the Oil Change

Everyone is so friendly. The waiting room provides you with TV and beverages. It is a very comfortable waitning room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased new car

Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing future questions will be answered timely and to satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I would definately buy from Brilliance again!

This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amount from Subaru on my old vehicle. Dan Pagnotta and team were honest, helpful, and very informative. They did a great job of making my buying experience very positive. I will buy from these folks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brilliance Subaru

Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for my business.Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Plant Operator

Very easy to negotiate with and my salesman was really thorough With explaining the vehicle components and answering any Questions I had about the vehicle. I will definitely return there For service and future purchases and would definitely refer brilliance Subaru to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new 2018 outback

first time I even enjoyed buying a car - Thank you Brilliance !!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Crosstrek Reoair

Always a pleasure dealing with any member of the Brilliance team. Buying my car at Brilliance was hassle free with Ed and the Service team is equally excellent. Thank you Brilliance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Positive Experience

Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions after my putchase. I received a lovely gift package from Subaru!! What a sweet surprise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Outback Purchase

Brilliance had some beautiful certified Outbacks. We went to other dealerships to try Fords, etc. but nothing compared. Ashley was my first contact and she was great. I was contacted by other internet sales people at other dealerships and they were over the top pushy. Ashley was easy going and very helpful when I talked about what my requirements were for my dog crates, etc. She is an important asset to your dealership! She referred me over to Jay who made everything go thru quickly and we have a great 2016 Outback that is in perfect condition. Both Ashley and Jay made my buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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mr william taylor

overall quality service when I visited rep was quick to ask question and immediately placed car in servce.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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