Brilliance Subaru

The service manger is best i have seen anywhere 5 star service from start to finish.

I just purchased my 2nd Subaru from Ed Troike at Brilliance. Very patient, no pressure. test drove three vehicles over two days. If you're looking for a Subaru, I highly recommend Brilliance. I also use Brilliance for all my service needs including oil changes. I've never had a problem getting a loaner if needed. I was in the market for an Ascent a couple of years ago, when I brought my car in for brakes, they were able to set me up with an Ascent and let me keep it overnight to check it out. How many dealers will do that ?

BEWARE! Focused on sales rather than relationship! My wife and I made an appointment with Salesperson Jay to test drive a car this past Wednesday. We drove over 300 miles from New York to show up to find it was Jay's day off!!! NO call or apology! The new Salesman Ed was not overly invested in selling the 2017 Lexus ES 300h since as he said we would have to split the commission with Jay. (His Words). After a long test drive we could only achieve 18 mpg in a car rated 40. We asked if the Hybrid system could be checked and he was not interested in helping out at all! The GM then left a review comment saying sorry the MPG was not what you hoped rather than a call or saying they would look into why it's MPG is less than half of what it should be! There are better more honest choices out there!

Excellent, thorough and fast service. They explained everything very well and I knew exactly what it would cost when they were done.

I had a very pleasant experience purchasing a car here. Ed, our sales associate, was very helpful and knowledgeable. Jeremy, the finance manager, made the purchasing process quick and didn’t push any unnecessary extras on us. I would definitely recommend this dealership to anyone looking to buy a new Subaru.

I purchased a certified pre-owned (CPO) Subaru from Ed Troike at Brilliance Subaru. Ed is very professional and patient, He took the time to explain the CPO warranty, arranged for me to take a thirty-minute test, and there was never any "sales" pressure.

I purchased a certified pre-owned (CPO) Subaru from Ed Troike at Brilliance Subaru. Ed is very professional and patient. He took the time to explain the CPO warranty, arranged for me to take a thirty-minute test, and there was never any "sales" pressure.

This was the best car buying experience I have ever had. There was no pressure to buy and Jay was extremely helpful and the finance manager he was wonderful. If you need a subaru just go to this car dealership

Dan in finance answered my options regarding the different maintenence programs concerning oil changes. Ifollowed up by signing up with the Brillance service dept.

They are very friendly easy to talk with. Understanding of what I was looking for Good experience