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Brilliance Subaru

(1,167 reviews)
Visit Brilliance Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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Superb service - They went way beyond and "got 'er done"

Superb service - They went way beyond and "got 'er done" for us. Well trained service processionals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We acquired our first Subaru this week, and the

We acquired our first Subaru this week, and the experience was truly exceptional. Working with Ed and Jeremy from the sales team, as well as Jason in financing, was a pleasure, as they were all highly knowledgeable and made us feel comfortable with the information they provided. We traveled from Iowa to make the purchase, having heard numerous positive reviews about Brilliance's commitment to customer satisfaction. Ed's dedication to ensuring I felt comfortable was evident, as he stayed late before we drove home that night. Ed has also checked in and ensured if I had any questions or concerns not to hesitate and call him. It’s apparent that Customer Satisfaction is number one here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Accurate and helpful service.

Accurate and helpful service. Was able to make a decision on my vehicle thanks to the communication with the service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Got my car in right away and finished ahead of time.

Got my car in right away and finished ahead of time. And kept me informed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Attentive, thorough, and available to answer questionsl

Attentive, thorough, and available to answer questionsl Texting the status of the work order helps

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Dept.

Service Dept. was friendly and helpful. Price upfront was reasonable and the car was serviced quickly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was very welcoming and clean, great people especially

It was very welcoming and clean, great people especially Jay our sales person was very patient with my husband

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Since I purchased my 2024 Crosstrek Sport, every employee

Since I purchased my 2024 Crosstrek Sport, every employee that I have dealt with, sales, financing and service have been outstanding. Brilliance Subaru has their level of service basically in their name......it is...Brilliant!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Andy, Thank you so much for the 5 star review, we appreciate your loyalty to Brilliance Subaru and we look forward to your next visit. Jim DaLuga General Manager

First time purchasing a Subaru and the experience at

First time purchasing a Subaru and the experience at Brilliance Subaru was great. Ed and Dan were absolutely great to work with, answering any questions/concerns we had with knowledge and professionalism. As a whole, everyone at the dealership was exceptional, making us feel welcome without adding pressure. Overall great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Per E Meling, Thank you so much for the 5 star review and purchase from Brilliance Subaru. I am happy to hear that you enjoyed working with Ed and Dan. Enjoy the new car and we hope to see you down the road for your service needs. Jim DaLuga General Manager

The appointment was on time.

The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

TurkletntazPatty, Thank you so much for the 5 star review, we appreciate your business and look forward to seeing you again soon. Jim DaLuga General Manager