Reviews
Excellent experience as always, working with Derek and
Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
See vice rep resen tative cour teous prof fes sion al
See vice rep resen tative cour teous prof fes sion al efficient know ledge able
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service was on time and well done.
Service was on time and well done.lower priced would earn 5 stars. Service writer Kim was exceptional.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pleasant place to get my car serviced.
Pleasant place to get my car serviced. Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality of their work is exceptional! They’re quite thorough and get the job done right. Brilliance Subaru is the only service center that ever serviced my Subaru’s. The work they do for dogs is heartwarming and appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good advice.
Good advice. Careful understanding of what I was looking for. Friendly and courteous. I recommend this dealership to all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
For a friendly, honest and affordable car buying
For a friendly, honest and affordable car buying experience there is no better place than Brilliance Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a really great experience at Brilliant Subaru of
We had a really great experience at Brilliant Subaru of Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs, answered all of our questions, and followed up without being pushy. Dan P. in finance was fantastic. He carefully went over all of the paperwork, the bill of sale, and every financing option, including extended warranty and GAP insurance. He made the entire process clear and easy to understand. The sales managers, James K. and Joe G., were also excellent. They took the time to explain everything and made sure we felt comfortable throughout the entire experience. Everyone at the dealership was friendly and welcoming. The facility is very clean, offers great amenities, and is a family owned dealership. Overall, it was a smooth and comfortable car buying experience, and I would highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On time very informative and let us know everything that
On time very informative and let us know everything that was going on. The waiting room was immaculate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
as always, great service.
as always, great service. the service team members are quick & efficient. so far, they have never disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What Others Say I have been pleased each time I have
What Others Say I have been pleased each time I have been there. They are very helpful and friendly. The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mec... Read More
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
