Reviews
The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful.
The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Knowing that your Mazda CX-5 received prompt service in a clean waiting area and our service team was helpful is rewarding. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as well as tables and areas available to work. Television also available Restroom very clean
Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as well as tables and areas available to work. Television also available Restroom very clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad scheduling your service appointment for your Mazda CX-5 felt effortless and our comfortable amenities made your visit more enjoyable. Hearing that you found our facility so clean and well-equipped means a great deal to our service team. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. I have already handed out Nick's business card.
Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. I have already handed out Nick's business card.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about Michael, Nick, and Amanda being there whenever you had questions reflects how our team prioritizes attentive service. Our team is pleased we could answer your questions quickly, and we’re thrilled you’re enjoying your new CX-50. Knowing you’ve already shared Nick’s business card is the highest compliment. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Good but expensive good service only thing I dident like that they dident flush my front diferencial as I requested
Good but expensive good service only thing I dident like that they dident flush my front diferencial as I requested
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North End Mazda are glad to have you as a customer. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.
Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star experience with your Mazda MX-5 Miata. We’re glad Collette could arrange a convenient appointment time and adapt when your work emergency came up. It’s great to know the earlier repairs resolved most issues and that we could address your remaining concerns. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet.
The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear Collette and our team deliver friendly, knowledgeable service for your Mazda CX-30 without any pressure for extra work. Thank you for trusting us year after year. We look forward to helping you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used.
North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your trust in Collette and our service team is greatly appreciated. We’re glad we could meet your CX-5’s service needs. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Knowledgable and friendly staff. I unknowingly came in after closing and still got scheduled for an appointment later in the week to talk about a vehicle. Any question I had was answered clearly and professionally. After I signed for my vehicle, Nick took extra time to show me more features I may have not been aware of.
Knowledgable and friendly staff. I unknowingly came in after closing and still got scheduled for an appointment later in the week to talk about a vehicle. Any question I had was answered clearly and professionally. After I signed for my vehicle, Nick took extra time to show me more features I may have not been aware of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to know our team was able to schedule you promptly after closing and address every question with professionalism. Enjoy your new Mazda CX-50 and we’re glad Nick could show you features you hadn’t discovered yet. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . But knowing up front would have eased my mind.
Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . But knowing up front would have eased my mind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team treated you courteously during your Mazda CX-50 service. We apologize for not making it clear that the repair would incur no charge and appreciate you sharing how that detail would have eased your mind. Thank you for the five-star rating and for trusting us with your Mazda. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem!
The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason Cote General Manager 978-582-4911 [email protected] [email protected]