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North End Mazda

(1,295 reviews)
Visit North End Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (978) 582-3015 (978) 582-3015
Used (978) 582-3045 (978) 582-3045
Service (978) 582-3191 (978) 582-3191

Inventory

See all 132 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
Our mission is to develop long lasting relationships with each of our customers by providing positively unique and memorable sales and service experiences. It is this mission and never ending goal of being different that led us to develop North End Rewards. As a North End Rewards member you are invited to enjoy exclusive benefits at our dealership including service advantages and receive exclusive discounts when shopping at local merchants and much more!
A proud member of the Colonial Automotive Group serving Southern New England for over 40 years

Service center

Phone number (978) 582-3191

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North End Mazda from DealerRater.

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Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.

Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience with your Mazda MX-5 Miata. We’re glad Collette could arrange a convenient appointment time and adapt when your work emergency came up. It’s great to know the earlier repairs resolved most issues and that we could address your remaining concerns. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet.

The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear Collette and our team deliver friendly, knowledgeable service for your Mazda CX-30 without any pressure for extra work. Thank you for trusting us year after year. We look forward to helping you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used.

North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your trust in Collette and our service team is greatly appreciated. We’re glad we could meet your CX-5’s service needs. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Knowledgable and friendly staff. I unknowingly came in after closing and still got scheduled for an appointment later in the week to talk about a vehicle. Any question I had was answered clearly and professionally. After I signed for my vehicle, Nick took extra time to show me more features I may have not been aware of.

Knowledgable and friendly staff. I unknowingly came in after closing and still got scheduled for an appointment later in the week to talk about a vehicle. Any question I had was answered clearly and professionally. After I signed for my vehicle, Nick took extra time to show me more features I may have not been aware of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to know our team was able to schedule you promptly after closing and address every question with professionalism. Enjoy your new Mazda CX-50 and we’re glad Nick could show you features you hadn’t discovered yet. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . But knowing up front would have eased my mind.

Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . But knowing up front would have eased my mind.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team treated you courteously during your Mazda CX-50 service. We apologize for not making it clear that the repair would incur no charge and appreciate you sharing how that detail would have eased your mind. Thank you for the five-star rating and for trusting us with your Mazda. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem!

The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Mazda North End delivers exceptional service with unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond, ensuring every visit feels smooth, trustworthy, and truly appreciated.

Mazda North End delivers exceptional service with unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond, ensuring every visit feels smooth, trustworthy, and truly appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our Mazda CX-90 service. We’re glad the team delivered prompt turnaround, transparent updates, and genuine care during your visit. We appreciate your trust and look forward to keeping your Mazda running at its best. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone.

Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us and for your kind words about our team’s work on your Mazda CX-5. We’re glad to hear every visit is a pleasure, and we look forward to assisting with your future service needs. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed.

I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us for your Subaru Outback service and sharing your feedback. It’s great to hear Collette and our team were courteous and completed everything so quickly. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Very helpful, knowledgeable and professional. Was able to clearly explain all problems found and a solution to them.

Very helpful, knowledgeable and professional. Was able to clearly explain all problems found and a solution to them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how helpful and professional our team was during your Mazda6 service. We’re glad Collette could clearly explain the issues and the solutions. We appreciate your 5-star rating and look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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