Reviews
I was very pleased with the whole experience! I was greeted upon my arrival which was very nice! Staff was friendly, pleasant and really made every effort to keep me updated about the service, and service was quick! I would recommend to others.
I was very pleased with the whole experience! I was greeted upon my arrival which was very nice! Staff was friendly, pleasant and really made every effort to keep me updated about the service, and service was quick! I would recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great that you felt warmly welcomed and informed throughout your visit. We’re happy your Mazda service was carried out quickly by a friendly team. Thank you for recommending our service to others. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The s ervice was as expected and on time. The dealership waiting area was clean and comfortable. Everyone was courteous.
The s ervice was as expected and on time. The dealership waiting area was clean and comfortable. Everyone was courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with the service for your Mazda CX-30. It’s wonderful to hear our team kept your appointment on schedule and provided a clean, comfortable waiting area. We appreciate you noting the courtesy shown by our staff. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Everyone was very friendly and helpful! Want to thank everyone who has been part of my car purchasing experience.
Everyone was very friendly and helpful! Want to thank everyone who has been part of my car purchasing experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear how friendly and helpful everyone was during your Mazda CX-50 purchase. Jason, Mark, Michael, Collette, Nick and Andrew appreciate your thanks and wish you many enjoyable miles in your new ride. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
great place, very professional, and seem to be honest I would refer my friends and family here.
great place, very professional, and seem to be honest I would refer my friends and family here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you trusting us with your Mazda3 service and recommending us to friends and family. Collette is thrilled our honesty and professionalism made a positive impact and looks forward to serving you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The whole experience was very quick, and I felt like they really cared for doing their job right.
The whole experience was very quick, and I felt like they really cared for doing their job right.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that the process was quick and that our team took care in their work means a lot to us. Thank you for choosing us for your Mazda. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
All the service staff are very professional and friendly. During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately. I am extremely happy with all the work that was done.
All the service staff are very professional and friendly. During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately. I am extremely happy with all the work that was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for noting how professional and friendly our service team was during your recent Mazda service. Collette is pleased we could resolve that complication efficiently and thoughtfully. Let us know if you need anything else down the road. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The whole transaction went smoothly. I was out of state for it, and both Amanda and Mark answered all my questions and made it work. My sister picked up the car and also had a good experience.
The whole transaction went smoothly. I was out of state for it, and both Amanda and Mark answered all my questions and made it work. My sister picked up the car and also had a good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know the transaction went smoothly for you despite being out of state. Amanda and Mark were happy to help answer your questions and coordinate your sister’s pickup. Thank you for the five-star rating and enjoy your Mazda3. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
It was a very quick and easy process purchasing my new ‘26 CX5. The team made the process so easy!
It was a very quick and easy process purchasing my new ‘26 CX5. The team made the process so easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that purchasing your new Mazda CX-5 was both quick and effortless. We’re glad our team kept everything straightforward and efficient. Enjoy every drive in your CX-5! Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Front desk was very friendly and polite. Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not do a great job but I guess I can live with it.
Front desk was very friendly and polite. Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not do a great job but I guess I can live with it.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us at your earliest convenience. Thank you! Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked me in at the front desk he made it very comforting and took his time making sure that I was all set and my needs were taken care of.
Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked me in at the front desk he made it very comforting and took his time making sure that I was all set and my needs were taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you felt welcomed from the moment you arrived. It’s rewarding to know our inspection of your Mazda CX-50 identified important items and that Jason’s front desk support kept you at ease. We appreciate your trust in our service and hope to assist you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]