Reviews
Very disappointed with the service I received no communication at all had to call 3 times
Very disappointed with the service I received no communication at all had to call 3 times
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I would like to give special thanks to North End Mazda and its family members for providing a wonderful service for my CX90. Their service with professionalism and courtesy rendered to me was exceptional . I wish nothing but the best for the North End Mazda and its family.
I would like to give special thanks to North End Mazda and its family members for providing a wonderful service for my CX90. Their service with professionalism and courtesy rendered to me was exceptional . I wish nothing but the best for the North End Mazda and its family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you found our professionalism and courtesy exceptional means a lot to us. We’re glad the service on your Mazda CX-90 went smoothly. Thank you for your kind wishes and for trusting our service department. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Very thorough examination of my vehicle and they're quick. I appreciate the service video I receive after and I can rest knowing they looked everything over well!
Very thorough examination of my vehicle and they're quick. I appreciate the service video I receive after and I can rest knowing they looked everything over well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Mazda CX-30 is in great hands. Knowing our thorough inspection and quick turnaround gave you confidence means a great deal to our service team. We’re also glad the service video helped you rest easy knowing every detail was covered. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Always receive good service. Easy to make and receive prompt appointments and my car is always ready when promised
Always receive good service. Easy to make and receive prompt appointments and my car is always ready when promised
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that scheduling appointments is effortless and your CX-70 is ready as promised means a lot to our service team. Thank you for trusting us with your CX-70, and we look forward to providing the same prompt service next time. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Great customer attentiveness. Quick diagnosis, clear and easy to understand description of problems, great support regarding vehicle loaner etc.
Great customer attentiveness. Quick diagnosis, clear and easy to understand description of problems, great support regarding vehicle loaner etc.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our attentive service, quick diagnosis, and clear explanations for your Mazda CX-3 eased the process is rewarding. We’re pleased we could arrange a loaner that worked well for you. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
collette and team always has my best interest Making sure my mazda is safe and reliable
collette and team always has my best interest Making sure my mazda is safe and reliable
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Prioritizing safety and reliability guides everything our service department does. Hearing that Collette and our team always have your best interest at heart means a great deal to us. Thank you for trusting us with the service on your Mazda CX-90. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Staff are professional , courteous and provide great customer service. All work is explained clearly to the customer for approval. Very pleasant atmosphere in the waiting room.
Staff are professional , courteous and provide great customer service. All work is explained clearly to the customer for approval. Very pleasant atmosphere in the waiting room.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team delivered respectful, expert service and that you enjoyed the pleasant atmosphere in our waiting area during your Mazda CX-5 service. Knowing that our clear explanations on each repair helped you feel confident means a lot to us. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Collette is very helpful and knowledgeable about all things Mazda. Collette runs the service side of Mazda with grace and is a calm island demeanor when your car needs service or a loaner is absolutely needed!!
Collette is very helpful and knowledgeable about all things Mazda. Collette runs the service side of Mazda with grace and is a calm island demeanor when your car needs service or a loaner is absolutely needed!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise of Collette’s expertise and poised support reflects how our service department works to put customers at ease. Our team is pleased we could provide a loaner when your Mazda CX-30 was in for service. Knowing you felt well cared for means a lot to our service department. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
North End stepped up for me when my battery was dying and made time for me to help me when other area dealers would not. They've earned my business going forward. They are the best!!
North End stepped up for me when my battery was dying and made time for me to help me when other area dealers would not. They've earned my business going forward. They are the best!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was pleased we could step in when your Mazda3’s battery was dying and make time for you when other dealers couldn’t. Hearing that we’ve earned your business moving forward means a lot to us. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Love the car and loved working with all involved in my new lease. Nick, Mike Amanda and of course Collette are the best 👌
Love the car and loved working with all involved in my new lease. Nick, Mike Amanda and of course Collette are the best 👌
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that you love your new Mazda CX-50 and found the lease process seamless is rewarding. Michael, Nick, Amanda and Collette appreciate your kind words. Jason Cote General Manager 978-582-4911 [email protected] [email protected]