Reviews
Service staff was Professional, courteous, and on schedule. Your waiting area was very clean and the amenities appreciated. One bit of constructive feedback would be that your paperwork requirements are excessive and annoying. Sign in the beginning, respond to the online message about additional services, then sign again at the end. Just saying.
Service staff was Professional, courteous, and on schedule. Your waiting area was very clean and the amenities appreciated. One bit of constructive feedback would be that your paperwork requirements are excessive and annoying. Sign in the beginning, respond to the online message about additional services, then sign again at the end. Just saying.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service associates are nice and courteous. I have been using MAZDA service for many years and had no problem
The customer service associates are nice and courteous. I have been using MAZDA service for many years and had no problem
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive support is at the heart of our service department, and knowing you’ve experienced welcoming, courteous care for years means a lot to our team. We appreciate your loyalty and look forward to caring for your Mazda CX-5 again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
They were very nice. I didn’t purchase a vehicle, but I would from them! Awesome customer service.
They were very nice. I didn’t purchase a vehicle, but I would from them! Awesome customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Knowing you found our customer service impressive is rewarding. We hope to help you find the right vehicle when you’re ready. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful.
The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Knowing that your Mazda CX-5 received prompt service in a clean waiting area and our service team was helpful is rewarding. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as well as tables and areas available to work. Television also available Restroom very clean
Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as well as tables and areas available to work. Television also available Restroom very clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad scheduling your service appointment for your Mazda CX-5 felt effortless and our comfortable amenities made your visit more enjoyable. Hearing that you found our facility so clean and well-equipped means a great deal to our service team. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. I have already handed out Nick's business card.
Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. I have already handed out Nick's business card.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about Michael, Nick, and Amanda being there whenever you had questions reflects how our team prioritizes attentive service. Our team is pleased we could answer your questions quickly, and we’re thrilled you’re enjoying your new CX-50. Knowing you’ve already shared Nick’s business card is the highest compliment. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Good but expensive good service only thing I dident like that they dident flush my front diferencial as I requested
Good but expensive good service only thing I dident like that they dident flush my front diferencial as I requested
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North End Mazda are glad to have you as a customer. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.
Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star experience with your Mazda MX-5 Miata. We’re glad Collette could arrange a convenient appointment time and adapt when your work emergency came up. It’s great to know the earlier repairs resolved most issues and that we could address your remaining concerns. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet.
The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear Collette and our team deliver friendly, knowledgeable service for your Mazda CX-30 without any pressure for extra work. Thank you for trusting us year after year. We look forward to helping you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used.
North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your trust in Collette and our service team is greatly appreciated. We’re glad we could meet your CX-5’s service needs. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]