North End Mazda

It was my first visit here and it was absolutely perfect. Thank you very much!!

We own two Mazdas and it has been great working with the staff at the dealership to troubleshoot issues and also work out alternate arrangements for transportation for larger work.

I booked my appointment with a promotion for an oil change and a tire rotation for $99. After waiting almost 2 hours for my car to be done the service department manager Collette, apologized for the way and said they were taking care of the tire rotation free of charge, however, when I received my bill, it was $99 and when I brought it up to her that I was doing the promotion, she said “a oil rotation alone cost that much with a tire rotation that’s like another $50“. I mentioned the promotion and she said there was no such thing, even though the promotion was literally on the screen in back of her and online. This is the third Mazda I’ve bought from the Lunenburg location and after this experience, I will never buy from them again. I’m actually going to go as far as trading in my Mazda and going with a completely different brand. Horrible customer service customer they’re right not mention make somebody over two hours.

They were friendly, helpful and thorough. My car was fixed in a timely manner, and I was notified when it was done.

Between my husband and I, we have been going to this dealership for 30 years. It has always been a great experience with helpful, friendly, people. Never felt pressured. Recently we met with Nick Cormier for the first time. Not only was he knowledgeable, but also made us feel at ease. He listened to our thoughts and expectations and explained the process. He took good care of us! Nick, Amanda in finance, and Mike the manager, made this a great car buying experience. Highly recommend this team at North End Mazda.

From the moment we walked in to the dealership to the day I drive away in my new car, everyone I encountered was not only helpful but supportive, knowledgeable and made me feel completely at ease through the whole car buying process. I never felt pressured to buy.

Great experience and people. Everyone I had contact with was extremely nice. I would go back for sure.

Alex is the main contact at the service desk when I have appointments. He is terriffic.

I definitely appreciate sales people that let the cars sell themselves instead of being pushy or disingenuous. It was a great buying experience as a woman buying a car alone.

Professional service and great explanations of things that were found during service. Nice facilities to wait in as well