Reviews
The whole experience was very quick, and I felt like they really cared for doing their job right.
The whole experience was very quick, and I felt like they really cared for doing their job right.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that the process was quick and that our team took care in their work means a lot to us. Thank you for choosing us for your Mazda. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
All the service staff are very professional and friendly. During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately. I am extremely happy with all the work that was done.
All the service staff are very professional and friendly. During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately. I am extremely happy with all the work that was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for noting how professional and friendly our service team was during your recent Mazda service. Collette is pleased we could resolve that complication efficiently and thoughtfully. Let us know if you need anything else down the road. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The whole transaction went smoothly. I was out of state for it, and both Amanda and Mark answered all my questions and made it work. My sister picked up the car and also had a good experience.
The whole transaction went smoothly. I was out of state for it, and both Amanda and Mark answered all my questions and made it work. My sister picked up the car and also had a good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know the transaction went smoothly for you despite being out of state. Amanda and Mark were happy to help answer your questions and coordinate your sister’s pickup. Thank you for the five-star rating and enjoy your Mazda3. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
It was a very quick and easy process purchasing my new ‘26 CX5. The team made the process so easy!
It was a very quick and easy process purchasing my new ‘26 CX5. The team made the process so easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that purchasing your new Mazda CX-5 was both quick and effortless. We’re glad our team kept everything straightforward and efficient. Enjoy every drive in your CX-5! Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Front desk was very friendly and polite. Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not do a great job but I guess I can live with it.
Front desk was very friendly and polite. Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not do a great job but I guess I can live with it.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us at your earliest convenience. Thank you! Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked me in at the front desk he made it very comforting and took his time making sure that I was all set and my needs were taken care of.
Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked me in at the front desk he made it very comforting and took his time making sure that I was all set and my needs were taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you felt welcomed from the moment you arrived. It’s rewarding to know our inspection of your Mazda CX-50 identified important items and that Jason’s front desk support kept you at ease. We appreciate your trust in our service and hope to assist you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
I loved how laid back everyone was. Not dressed in suits and everyone was so welcoming and no pressure. Mark was thorough and knew his stuff. Would definitely buy from this dealership again without hesitation.
I loved how laid back everyone was. Not dressed in suits and everyone was so welcoming and no pressure. Mark was thorough and knew his stuff. Would definitely buy from this dealership again without hesitation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
How wonderful to know our team provided a laid back, welcoming environment without any pressure. Mark is glad his thorough approach made your new Mazda CX-30 purchase smooth. We look forward to welcoming you back. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Quick polite service and kept appointment time. Maintenance performed as expected in a particularly like the video review
Quick polite service and kept appointment time. Maintenance performed as expected in a particularly like the video review
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting our prompt and courteous care while keeping your appointment on time. We’re glad Collette and our team provided the maintenance you expected and that the video review was helpful. We appreciate your trust in Mazda and look forward to assisting you on your next visit. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Collette and Chase at Lunenburg North End Mazda are the best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able to wait while your Mazda is serviced. It’s the best service center I’ve ever been to.
Collette and Chase at Lunenburg North End Mazda are the best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able to wait while your Mazda is serviced. It’s the best service center I’ve ever been to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience with your CX-30 service. Collette and our service team appreciate your kind words. We’re glad the loaner option and smooth process made your visit convenient. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Fast and efficient service. Great communication on issues found and proposed resolutions. Consistently pleased by North End!
Fast and efficient service. Great communication on issues found and proposed resolutions. Consistently pleased by North End!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star rating and are glad you found our service fast and efficient with clear communication on the issues and proposed solutions. Thank you for trusting us with your Mazda CX-5, and we look forward to working with you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]