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North End Mazda

(1,288 reviews)
Visit North End Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (978) 582-3015 (978) 582-3015
Used (978) 582-3045 (978) 582-3045
Service (978) 582-3191 (978) 582-3191

Inventory

See all 120 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
Our mission is to develop long lasting relationships with each of our customers by providing positively unique and memorable sales and service experiences. It is this mission and never ending goal of being different that led us to develop North End Rewards. As a North End Rewards member you are invited to enjoy exclusive benefits at our dealership including service advantages and receive exclusive discounts when shopping at local merchants and much more!
A proud member of the Colonial Automotive Group serving Southern New England for over 40 years

Service center

Phone number (978) 582-3191

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North End Mazda from DealerRater.

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Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone.

Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed.

I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us for your Subaru Outback service and sharing your feedback. It’s great to hear Collette and our team were courteous and completed everything so quickly. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Very helpful, knowledgeable and professional. Was able to clearly explain all problems found and a solution to them.

Very helpful, knowledgeable and professional. Was able to clearly explain all problems found and a solution to them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how helpful and professional our team was during your Mazda6 service. We’re glad Collette could clearly explain the issues and the solutions. We appreciate your 5-star rating and look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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My experience was excellent. Low pressure and transparency throughout. It was well worth the drive from Boston to get this level of service.

My experience was excellent. Low pressure and transparency throughout. It was well worth the drive from Boston to get this level of service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled the straightforward, no-pressure approach was worth the drive from Boston. Enjoy your Mazda and thank you for sharing your experience. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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the service department here is great! always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they did to locate the issue and correct it! Collette is awesome and always listens to my concerns and is always helpful getting me a loaner, which is appreciated especially when its an unexpected visit and i have to get to work, will only bring my vehicle here!! thank you!!

the service department here is great! always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they did to locate the issue and correct it! Collette is awesome and always listens to my concerns and is always helpful getting me a loaner, which is appreciated especially when its an unexpected visit and i have to get to work, will only bring my vehicle here!! thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know our service team could address your concerns, thoroughly explain the work on your Mazda CX-5, and arrange a loaner when you needed one. Collette will be happy to hear she made your visit smoother. We appreciate your trust and look forward to assisting you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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I was very pleased with the whole experience! I was greeted upon my arrival which was very nice! Staff was friendly, pleasant and really made every effort to keep me updated about the service, and service was quick! I would recommend to others.

I was very pleased with the whole experience! I was greeted upon my arrival which was very nice! Staff was friendly, pleasant and really made every effort to keep me updated about the service, and service was quick! I would recommend to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great that you felt warmly welcomed and informed throughout your visit. We’re happy your Mazda service was carried out quickly by a friendly team. Thank you for recommending our service to others. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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The s ervice was as expected and on time. The dealership waiting area was clean and comfortable. Everyone was courteous.

The s ervice was as expected and on time. The dealership waiting area was clean and comfortable. Everyone was courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with the service for your Mazda CX-30. It’s wonderful to hear our team kept your appointment on schedule and provided a clean, comfortable waiting area. We appreciate you noting the courtesy shown by our staff. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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Everyone was very friendly and helpful! Want to thank everyone who has been part of my car purchasing experience.

Everyone was very friendly and helpful! Want to thank everyone who has been part of my car purchasing experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear how friendly and helpful everyone was during your Mazda CX-50 purchase. Jason, Mark, Michael, Collette, Nick and Andrew appreciate your thanks and wish you many enjoyable miles in your new ride. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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great place, very professional, and seem to be honest I would refer my friends and family here.

great place, very professional, and seem to be honest I would refer my friends and family here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you trusting us with your Mazda3 service and recommending us to friends and family. Collette is thrilled our honesty and professionalism made a positive impact and looks forward to serving you again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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The whole experience was very quick, and I felt like they really cared for doing their job right.

The whole experience was very quick, and I felt like they really cared for doing their job right.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

Hearing that the process was quick and that our team took care in their work means a lot to us. Thank you for choosing us for your Mazda. Jason Cote General Manager 978-582-4911 [email protected] [email protected]

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