Reviews
Nice people, professional service, competitive prices, snack while you wait. What more do you need.
Nice people, professional service, competitive prices, snack while you wait. What more do you need.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about enjoying a snack while you waited during service on your Mazda MX-5 Miata reflects our service department’s focus on your comfort. Knowing our friendly professionalism and competitive pricing met your needs means a lot to our team. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
I had a great experience with this car service! Chase was professional, friendly, and reliable from start to finish. They arrived on time, handled everything carefully, and provided excellent customer service. The whole process was smooth and stress-free, and my car was taken care of very well. I highly recommend this service to anyone looking for trustworthy and quality car service. I requested a coolant top-off, and they did it perfectly. I’ll definitely be coming back!
I had a great experience with this car service! Chase was professional, friendly, and reliable from start to finish. They arrived on time, handled everything carefully, and provided excellent customer service. The whole process was smooth and stress-free, and my car was taken care of very well. I highly recommend this service to anyone looking for trustworthy and quality car service. I requested a coolant top-off, and they did it perfectly. I’ll definitely be coming back!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Mazda CX-90 felt effortless from start to finish. Knowing that our technician arrived promptly, handled your coolant top-off perfectly, and made the whole process stress-free means a lot to our service team. We look forward to caring for your vehicle again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The work was done in a timely fashion. It was actually finished before the anticipated time. I think it's great they offer a loaner vehicle. My only issue I have is I'm not always confident that their suggested service item actually need to be done at the time. Two of their recommended service items were still before the usual recommended time they needed to be done.
The work was done in a timely fashion. It was actually finished before the anticipated time. I think it's great they offer a loaner vehicle. My only issue I have is I'm not always confident that their suggested service item actually need to be done at the time. Two of their recommended service items were still before the usual recommended time they needed to be done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Been doing business with subaru/Mazda and Mike since 2015. Never disappointed and very easy to deal with.
Been doing business with subaru/Mazda and Mike since 2015. Never disappointed and very easy to deal with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star rating and for trusting us since 2015. We’re glad Michael and our team made your Mazda CX-50 purchase so easy. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Service staff was Professional, courteous, and on schedule. Your waiting area was very clean and the amenities appreciated. One bit of constructive feedback would be that your paperwork requirements are excessive and annoying. Sign in the beginning, respond to the online message about additional services, then sign again at the end. Just saying.
Service staff was Professional, courteous, and on schedule. Your waiting area was very clean and the amenities appreciated. One bit of constructive feedback would be that your paperwork requirements are excessive and annoying. Sign in the beginning, respond to the online message about additional services, then sign again at the end. Just saying.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The customer service associates are nice and courteous. I have been using MAZDA service for many years and had no problem
The customer service associates are nice and courteous. I have been using MAZDA service for many years and had no problem
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive support is at the heart of our service department, and knowing you’ve experienced welcoming, courteous care for years means a lot to our team. We appreciate your loyalty and look forward to caring for your Mazda CX-5 again. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
They were very nice. I didn’t purchase a vehicle, but I would from them! Awesome customer service.
They were very nice. I didn’t purchase a vehicle, but I would from them! Awesome customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Knowing you found our customer service impressive is rewarding. We hope to help you find the right vehicle when you’re ready. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful.
The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Knowing that your Mazda CX-5 received prompt service in a clean waiting area and our service team was helpful is rewarding. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as well as tables and areas available to work. Television also available Restroom very clean
Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as well as tables and areas available to work. Television also available Restroom very clean
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad scheduling your service appointment for your Mazda CX-5 felt effortless and our comfortable amenities made your visit more enjoyable. Hearing that you found our facility so clean and well-equipped means a great deal to our service team. Jason Cote General Manager 978-582-4911 [email protected] [email protected]
Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. I have already handed out Nick's business card.
Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. I have already handed out Nick's business card.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about Michael, Nick, and Amanda being there whenever you had questions reflects how our team prioritizes attentive service. Our team is pleased we could answer your questions quickly, and we’re thrilled you’re enjoying your new CX-50. Knowing you’ve already shared Nick’s business card is the highest compliment. Jason Cote General Manager 978-582-4911 [email protected] [email protected]