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Crest Nissan of Frisco

(1,623 reviews)
Visit Crest Nissan of Frisco
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (469) 850-6383 (469) 850-6383
Used (469) 850-6335 (469) 850-6335
Service (469) 850-6338 (469) 850-6338

Reviews

(1,623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Nissan of Frisco from DealerRater.

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Alex in sales and Zac in financing were excellent.

Alex in sales and Zac in financing were excellent. I would highly recommend Crest Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're delighted to hear that Alex and Zac provided excellent service and made your purchase enjoyable. Your recommendation is greatly appreciated. If you need any further assistance or have any questions, feel free to reach out. Enjoy your new vehicle!

Josh is a good sales person I love how he lessons

Josh is a good sales person I love how he lessons what u are saying and take good care of his CUSTOMERS. THANK YOU ALL SO MUCH HAVE ❤️ A BLESSED DAY 🙌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that Josh provided such attentive and caring service. We truly appreciate your kind words and are grateful for your support. If you need anything else or have any more questions, don’t hesitate to reach out!

This is my first time coming to Nissan dealer for the car

This is my first time coming to Nissan dealer for the car service in Frisco. I found people there is very helpful and not only very nice, also very professional. Especially the service advisor Justin Verde, he is really helpful, and understanding, he and his manager are good men, when they realize my situation and difficulty, they arrange a quick work and quote a very generous price to help me! Thank God I met such nice people in Nissan dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We’re delighted to hear that you found our team to be helpful, professional, and understanding, especially Justin and his manager. It’s great to know they went above and beyond to assist you with a quick turnaround and a generous price. We’re grateful for your kind words and look forward to serving you again in the future. If you need anything else, please feel free to reach out!

Justin was quick to greet me, assess what I needed and

Justin was quick to greet me, assess what I needed and got it taken care of and let me know it was ready so I could pick it up and be on my way. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Works on time and waiting area is very clean.

Works on time and waiting area is very clean. Got my services done around the ETA I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that your service was completed on time and that you found our waiting area clean and comfortable. We strive to provide timely and efficient service, and it's great to know we met your expectations. If you need anything else, we’re here to help!

I had an excellent buying experience!

I had an excellent buying experience! From the Product Specialist Ryan to the finance team, they were easy to work with without any pressure. I’m a happy customer w/ my 2024 and will do business with Crest Nissan again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’re thrilled to hear that you had an excellent buying experience and that Ryan and our finance team made the process easy and pressure-free. We’re delighted that you’re happy with your 2024 and look forward to working with you again at Crest Nissan!

If you are in the market for a car, I recommend Crest

If you are in the market for a car, I recommend Crest Nissan. The mgr Brian is always cordial and welcoming when I come for services. Ly is the service advisor and has practically become family and Leslie is always helpful and makes sure my visit is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! We’re thrilled to hear that Brian, Ly, and Leslie have made such a positive impact on your visits. It’s great to know you feel welcomed and well cared for. We appreciate your support and look forward to continuing to provide you with excellent service!

Crest Nissan service advisor focuses on addressing your

Crest Nissan service advisor focuses on addressing your car issues and keeps you informed all along the process. They are professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We're glad to hear that our service advisor kept you informed and addressed your car issues professionally and with a friendly approach. We appreciate your feedback and look forward to serving you again in the future!

Very customer friendly.

Very customer friendly. Honest staff. Andy in Service department pushed me through quickly because he knew I was going on vacation and needed the repair right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're pleased to hear that you found our staff customer-friendly and honest. It's great to know that Andy in the Service department was able to assist you promptly so you could enjoy your vacation. We appreciate your kind words and look forward to helping you again in the future!

Friendly, youthful, transparent, good selection,

Friendly, youthful, transparent, good selection, knowledgeable, good location, competitive pricing, relaxed - not rushed, great staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're delighted to hear that you enjoyed the friendly and relaxed atmosphere at our dealership. Our team strives to provide a transparent and knowledgeable experience, and it's great to know that our efforts made a positive impact. We’re glad you found our selection and pricing competitive as well. We look forward to welcoming you back soon!