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BMW of Middleburg Heights

(59 reviews)
Visit BMW of Middleburg Heights
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

Reviews

(59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Middleburg Heights from DealerRater.

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Fantastic service

Excellent service, great team! Always a great experience having the car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Debra, thank you so much for your positive comments about BMW of Middleburg Heights!

Happy Customer

John and Christain provided top notch service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Middleburg Heights!

2009 bmw

Professional and courteous. Treated with respect. Will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Car Enthusiasts

Steve and his team are phenomenal. Their passion for great cars is contagious making it fun to work with them. As they aim to make each transaction a win-win, and maintain an amazing level of service and connection beyond the purchase, I continue to buy cars with them and refer friends and family. I highly recommend Steve and his team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Steve David

I have now purchased 5 cars from Steve and is the only guy I deal with. He has always provided me with top notch service and complete transparency through the process, whether buying or service work. We will continue to buy through him. Simply the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tjf! We're so happy we were able to help you out!

Great people

Everyone at this dealership is great to work with. They making buying a car easy. I have bought three cars from this dealership. Every time was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick Kasicky, we are glad we could help!

BEST LOCALDEALER

Ask for STEVE DAVID. Steve is very knowledgeable, Steve is honest and hard working, not sure when he sleeps. Steve sets the perfect example of customer service at its finest. He will find you any car you want, at the best price. The dealership is full of friendly staff and professional BMW techs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Great Dealership

Have gotten many cars from Steve and he always does a great job! I Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

T, we are so happy to read such a great review about BMW of Middleburg Heights!

Constant fresh inventory of unique cars

Great customer service, easy financing, and great selection of clean and unique cars. I was shopping for a very specific car with the right options. Highly recommend to anyone shopping for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gk, we really appreciate your positive review!

Great customer service!

Travis helped me find the exact car I wanted! I found it online and contacted him immediately. He was extremely helpful in the car buying process, and always available when I needed him. Very knowledgeable on everything I needed help with. Highly recommend this dealership and Travis C!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Megan M! We're so happy we were able to help you out!