BMW of Middleburg Heights

Have bought and sold a few cars here and each experience has been better than the next. Not only is the selection of cars amazing low mile examples of clean high lines. But the team is also wonderful to work with. Transparent and friendly, would send all my friends and family here. Thanks to the BMW Middleburg staff for always making my car buying less a chore than the competition!

Steve is really on another level of customer service and satisfaction...he kept me updated and well informed throughout the entire process and really made the entire situation joyful and honestly fun ! Not only was the experience great the outcome of what was promised in the quality of my vehicle exceeded my expectations as well ! Everything was as said if not better and It’s nice knowing someone in this field that you can trust I would never go anywhere else !! Great business!!

High quality cars and services here! Every vehicle is clean, exterior and interior! You will not be disappointed. Very trust worthy

Not only is this dealership full of amenities for customers like coffee, donuts, bottled water and a swanky espresso/cappuccino machine, but the customer service and overall expertise is second to none. Unlike other BMW dealerships, Middleburg specializes in a bunch of unique and high-end previously owned vehicles which makes it a rare find in northeast Ohio. I have never gotten treated better and more importantly, taken care of in terms of the overall buying experience and the transaction specifically. Anytime I am in the market for a vehicle, I am coming to BMW Middleburg first!

I worked with Steve David on purchasing a vehicle. My experience working with Steve was fantastic. He took the time to understand exactly what I was looking for in a vehicle and within my budget. He quickly identified the perfect SUV for my wife and I. We have had the car for over 2 years and get it serviced at the BMW Middleburg facility. I can’t say enough how professional the entire team is and how satisfied I’ve been with my purchase. The customer service experience has been ongoing the past 2 years vs just driving it off the lot and ending after the purchase. I won’t buy a car anywhere else and neither should you!

I’ve personally purchased 5 vehicles at this location. The team at Ganley BMW Middleburg is phenomenal. They maintain a no pressure and stress free environment going the extra mile to ensure your buying experience is top notch. Their inventory is always impressive, and the team actually knows what they are selling which is hard to come by in todays market. If you have questions, they get you the answer. I myself am rather picky and usually know what I want. If Steve and his team don’t have what I’m looking for, they will find the best example available, and at the best price. Their trade offers are always more than fair, and the vehicle you are purchasing is never an unwanted surprise conditionally or mechanically. I send everyone I know to Steve and his team, and will continue to do so. Thank you Ganley BMW of Middleburg!

We’ve now bought two cars from Steve at BMW Middleburg Heights and both transactions have been really positive experiences. Both times now we’ve received strong value on our trade-ins and great pricing on our cars. Dealer has been easy to work with on service too. Will definitely be coming back when it’s time for a new vehicle.

Everyone was honest, fair and courteous. Would buy from again.

Friendly staff, easy to work with, got everything I wanted in a short amount of time. Extremely easy and quick process. Would highly recommend others to purchase from here.

Travis helped me find the jeep is my dreams! We had to look at several different states to get what I wanted and they found it!!