Reviews
Write a reviewGreat Dealership
Mark went out of his way to find the vehicle to my liking and kept us up to date as he searched.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your car shopping experience with us, Betsy. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Mark and the rest of the Fox Negaunee Chrysler team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Matt Forward | GM | mforward@foxmotors.com
Great Service
The service rep Alexander always listens to me, follows through and communicates well with me. It's always a pleasure working with him.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michelle, and thanks for the great feedback! We're very happy that Alexander was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Matt Forward | GM | mforward@foxmotors.com
Best Dealership in the U.P.!
The employees know me by name and treat me like a valued customer. The service is very reliable and consistent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Darnishia, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Negaunee Chrysler. If there is anything more that we can do, please come back and see us again. Take care! Best, Matt Forward | GM | mforward@foxmotors.com
Great service
The staff is wonderful to work with and the facility was clean. They provided update on what they were doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Michelle. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Matt Forward | GM | mforward@foxmotors.com
AWESOME SERVICE
very polite and efficient at getting the jobs done not one negative issue at getting my old van fixed and continue to be a reliable van
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Matt Forward | GM | mforward@foxmotors.com
Great Services
Andy the service manager was very knowledgeable. I enjoyed talking to Mark my salesman about new products. Mark’s 50 years of experience is always helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for taking the time to share your feedback. Each employee is a valued member of the Fox Negaunee Chrysler team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Matt Forward | GM | mforward@foxmotors.com
Great salesmanship, selection, prices, and service
I was looking for a used SUV, preferably a Jeep. I’ve known Gary for many years who set me up with Mark who found me the perfect deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this amazing review, Sharon! We really appreciate your business and look forward to working with you again soon! Best, Matt Forward | GM | mforward@foxmotors.com
Great customer service
Bill did great at notifying us when the vehicle we were looking for was available and his knowledge of the Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, we loved reading this review! Happy customers are our aim, and it appears Bill really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, Matt Forward | GM | mforward@foxmotors.com
Good folks
Personal service, great communication. They make every effort to get done what needs to be done in a timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Negaunee Chrysler. If there is anything more that we can do, please come back and see us again. Take care! Best, Matt Forward | GM | mforward@foxmotors.com
Fox-Negaunee Collision
Bob Hollinshead (Service Advisor) was wonderful to communicate with. He and his team did a beautiful job on our Charger.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Matt Forward | GM | mforward@foxmotors.com