Hyundai of Chantilly

Khalid Janah was OUTSTANDING at providing us with the best service. We found him to be EXTREMELY knowledgeable, a great listener and ensured that every question was answered and that we understood the response. We have purchased many vehicles over the years and without question, Khalid provided the best service. If buying a car here, be sure to ask for him!!!

While my problem was not resolved, the dealer did their best efforts and was very transparent.

I had an 8 AM appointment. I showed up at 7:45 AM. At 10 o’clock I went to check on the status of my car. It was then I discovered that the technician didn’t even have it to work on. At 11 when I was given my repaired car, which was done great, The service attendant lied and said it was because they had to take off the bumper. They were always going to have to take off the bumper. The service team had never gotten the car to repair. I could’ve forgiven a 45 minute appointment, being three hours, but lying is no Bueno.

Great dealership! Replaced a factory engine for my Sonata under warranty. Loaner car provided. Thanks.

Wait time is too long Bad customer service Poor work quality Not available for customers

Sloppy work. They replaced items but the problem still remains. Once I picked up my car to found a panel trim piece on my rear seat that was not screwed back into places, and their screw driver was left behind in the car. This place is only good for oil changes and inspections. At least the sales people and service representatives are nice though; the repair technicians are unskilled. I overheard one customer complaining that they replaced the wrong flat tire while I was there.

Awful experience yesterday at chantilly hyundai. Had test driven a hybrid sonata because there were no gas options to look at on the lost. Came back a week later with my girlfriend to look at gas options and was told I wasn't allowed to see any other cars and was asked to leave!

Very happy with the way that l have been treated, definite l will recommend the service

I found place very organized and customer focus. I picked up my new car within a reasonable time.

Hello very disappointed charging$375 despite my extended warranty took the car almost the whole day from 11:30 to past 7PM . On phone the mechanic explained that the charge out of picked for the Rotors molding and we I cam to pick up the car he said your rotors are in good shape no need to change still unable to understand why I had to pay $375??? I notice out leaks 2 days after the service calling several times no answer…it would be great for the Warranty Manager to have a look at this case for valid explanation and refund. Thank you