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Audi Des Moines

(1,516 reviews)
Visit Audi Des Moines
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (515) 446-9921 (515) 446-9921
Used (515) 446-9972 (515) 446-9972
Service (515) 446-9994 (515) 446-9994

Reviews

(1,516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Des Moines from DealerRater.

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I just leased a new SQ5 from Brent Caswell. He helped get...

I just leased a new SQ5 from Brent Caswell. He helped get me a great deal and made sure I was taken care of and properly updated throughout the short process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The I was purchasing car needed a new battery. The guys...

The I was purchasing car needed a new battery. The guys got it switched quickly. Very fast and efficient. Great service. Will be def be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great overall experience and the purchase process was...

Great overall experience and the purchase process was quick and easy. Would definitely recommend purchasing from this store. Can't wait for my next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We were looking for a new suv for our family. Once we...

We were looking for a new suv for our family. Once we stepped into Audi Des Moines we knew exactly that this will be the place we would be purchasing. Anando was amazing to work with. He was very patient & super easy to work with. I love my new Q5 and definitely will be back again for my next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience with Audi Des Moines. This is...

Great buying experience with Audi Des Moines. This is the 4th car that I have leased and my salesman, Brent Caswell, has always made the process go very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience with George - straightforward,...

I had a great experience with George - straightforward, efficient and easy to deal with...100% would recommend! I also traveled from out of state and would do so again for this level of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rob was very friendly and willing to go over all the...

Rob was very friendly and willing to go over all the options on the car. He also mentioned if we ever need service that somebody would drive all the way to Tiffin to pick up the car to get it serviced. It’s good to know I have that option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership staff was exceptional and able to deliver...

The dealership staff was exceptional and able to deliver our needs and preferences efficiently! We love our new car and can’t wait to continue to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in to look at the new 2021 Q3s and was impressed by...

Came in to look at the new 2021 Q3s and was impressed by the service! Brent and Mercy were awesome with setting up everything I needed with my purchase. Thank you Audi DSM!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service team at Audi Des Moines is very efficient,...

Service team at Audi Des Moines is very efficient, friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.