Audi Des Moines

George Meza is the Man! He is easy to approach and talk with. I had the pleasure of working with him and the rest of the Audi DSM group! They worked hard to get the car I wanted approved for financing when other banks and dealers said no to me. Their loss, but Audi DSM gain! Pleasure doing business with them. -Chris R.

Everything was erased on my settings, no offer to help reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. The car was washed not vacuumed. I got rid of a Mercedes in 09 for the same reason, lack respect for the customer. I worked for Nordstrom & know what good customer service means to a company. I miss the excellent service I received at Lexus. My only positive at Audi has been Mercedes, my sales person

I need to install my pedal cover. The technician. was not available and have to schedule for a service next week. Please schedule me for next week. Thank you

Always met with pleasant staff when I service my Audi at Lithia! It's nice they offer welcoming seating, a TV and drinks and friendly staff!

Service was helpful and kept me informed and updated throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you!

I like it because they treat me like a valued customer. Always explain what they are doing. I like Audicam a lot. Excellent dealer service.

Rob was an excellent salesman. I never felt rushed or uncomfortable, he was very patient and went out of his way to help. He was up front, honest, personable and fun to chat with as well.

I really appreciated Anando and his low hassle sales approach. I wasn’t bombarded with a ton of follow up. We would buy here again in a heartbeat!

Team always does a great job on service and cleaning. I would five 4 stars if you had complimentary car service. Having someone help me drop off car and then bringing me back to pick up car is very, very inconvenient. Beyond service, I always get a detail done so waiting while work is being done is not an option.

Service was efficient and completed in less than estimated time which was appreciated. It was quite disappointing to to see or hear no mention of Covid, most notably no masks were worn. Everywhere else I went in the Des Moines area masks were worn and one couldn’t enter the store without them. The contrast was so stark. Good grief