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Audi Des Moines

(1,516 reviews)
Visit Audi Des Moines
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (515) 446-9921 (515) 446-9921
Used (515) 446-9972 (515) 446-9972
Service (515) 446-9994 (515) 446-9994

Reviews

(1,516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Des Moines from DealerRater.

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Anando was a great help and was very genuine in helping...

Anando was a great help and was very genuine in helping my family, and my friends. He knew what i was looking for and gave me such important and valuable information about the cars, very good. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Elvis Felic provided excellent customer service on my car...

Elvis Felic provided excellent customer service on my car purchase. He answered all of my questions clearly and completely. Elvis was focused on meeting my needs in a new car, and I didn’t feel pressured to buy other than on my terms and timeframe. After the sale, Elvis was very responsive to additional questions and follow up. The rest of the team at Audi Des Moines whether in management, finance or service have all been top notch as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was prepared to purchase nation-wide. When I found...

I was prepared to purchase nation-wide. When I found Audi of DES Moines, the search came to an easy halt. Professional, high-touch staff and simple, seamless transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I wasn't aware that it takes 2 hrs. To change oil. I...

I wasn't aware that it takes 2 hrs. To change oil. I know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was very good. I was surprised, however, that...

Service was very good. I was surprised, however, that not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had to wait for our car but when we got it was perfect...

We had to wait for our car but when we got it was perfect sales person was ver good and show us everything about the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I loved working with Anando! Very funny guy and...

I loved working with Anando! Very funny guy and professional as well, he’s always ready to help and ready to help me or my friends with buying a car! Thanks Anando!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car completed on time and hand washed with care. Staff is...

Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the clean and modern building.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service. Was instantly greeted and...

Excellent customer service. Was instantly greeted and didn’t feel any pressure while browsing. Anando helped me all my questions and I couldn’t ask for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bryan and company provided first rate service taking care...

Bryan and company provided first rate service taking care of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.