Reviews
Anando was a great help and was very genuine in helping...
Anando was a great help and was very genuine in helping my family, and my friends. He knew what i was looking for and gave me such important and valuable information about the cars, very good. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elvis Felic provided excellent customer service on my car...
Elvis Felic provided excellent customer service on my car purchase. He answered all of my questions clearly and completely. Elvis was focused on meeting my needs in a new car, and I didn’t feel pressured to buy other than on my terms and timeframe. After the sale, Elvis was very responsive to additional questions and follow up. The rest of the team at Audi Des Moines whether in management, finance or service have all been top notch as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was prepared to purchase nation-wide. When I found...
I was prepared to purchase nation-wide. When I found Audi of DES Moines, the search came to an easy halt. Professional, high-touch staff and simple, seamless transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I wasn't aware that it takes 2 hrs. To change oil. I...
I wasn't aware that it takes 2 hrs. To change oil. I know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service was very good. I was surprised, however, that...
Service was very good. I was surprised, however, that not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We had to wait for our car but when we got it was perfect...
We had to wait for our car but when we got it was perfect sales person was ver good and show us everything about the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I loved working with Anando! Very funny guy and...
I loved working with Anando! Very funny guy and professional as well, he’s always ready to help and ready to help me or my friends with buying a car! Thanks Anando!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car completed on time and hand washed with care. Staff is...
Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the clean and modern building.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service. Was instantly greeted and...
Excellent customer service. Was instantly greeted and didn’t feel any pressure while browsing. Anando helped me all my questions and I couldn’t ask for a better experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bryan and company provided first rate service taking care...
Bryan and company provided first rate service taking care of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
