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Lynnes Subaru

(127 reviews)

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Reviews

(127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lynnes Subaru from DealerRater.

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Unfortunately, the worst service across the board. The staff is nice but they do not get the job done. It’s actually scary!

Unfortunately, the worst service across the board. The staff is nice but they do not get the job done. It’s actually scary!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deborah, we appreciate that you found our staff nice, but it is concerning that the job didn't meet expectations. Your feedback will be used for improvement, and we hope to have another opportunity to serve you better in the future. If there's anything specific you'd like us to address, please reach out. Wes Herrmann - Service Manager - 862-457-0396

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Good and very accommodating ,polite everything was explain about my Subaru express,free car wash

Good and very accommodating ,polite everything was explain about my Subaru express,free car wash

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are grateful to have earned your business, Joselito. Thanks for taking the time to leave us a review! - The Lynnes Subaru Team

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Aryana was my service advisor…professional, courteous and provided outstanding service. Explained the process thoroughly and quick to follow up when issue was resolved.

Aryana was my service advisor…professional, courteous and provided outstanding service. Explained the process thoroughly and quick to follow up when issue was resolved.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Pascal! Thank you for sharing your feedback about Aryana and the team! We appreciate your business and hope to see you again at Lynnes Subaru!

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Good place to do business but they price is too high and sometimes can’t afford it needs new car but can’t afford to pay more

Good place to do business but they price is too high and sometimes can’t afford it needs new car but can’t afford to pay more

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your feedback. We always aim to provide competitive pricing and understand how important affordability is when making such a big purchase. I'd be happy to connect so we can discuss ways to work within your budget. Please reach out anytime. Best, Wes Herrmann - Service Manager - 862-457-0396

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They run a tight ship keeping u informed of progress. They keep to their take in time as well.

They run a tight ship keeping u informed of progress. They keep to their take in time as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Forester, great to hear that Lynnes Subaru keeps you informed and stays on schedule! Thanks for the positive feedback at Lynnes Subaru.

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Very friendly and good pricing. No hassles. Pleasant experience. Good tradein price and good selection

Very friendly and good pricing. No hassles. Pleasant experience. Good tradein price and good selection

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We love hearing you appreciated our friendly and hassle-free service! Thank you for choosing Lynnes Subaru and for sharing your positive feedback.

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I had such a great experience at Lynnes Subaru! From the moment I walked in, the team was welcoming, attentive, and genuinely focused on helping me find the right car for my needs. The Zain took the time to answer all my questions without pressure, and they made the entire buying process smooth and straightforward. I was especially impressed with how they followed up and kept me informed every step of the way. The service department has also been excellent -- always friendly, clear about what needs to be done, and they even send helpful videos showing the work they recommend. I truly appreciate the professionalism and care I've received here. Definitely recommend Lynnes Subaru to anyone looking for a great dealership experience! The service department has also been excellent — always friendly, clear about what needs to be done, and they even send helpful videos showing the work they recommend. I truly appreciate the professionalism and care I’ve received here. Definitely recommend Lynnes Subaru to anyone looking for a great dealership experience!

I had such a great experience at Lynnes Subaru! From the moment I walked in, the team was welcoming, attentive, and genuinely focused on helping me find the right car for my needs. The Zain took the time to answer all my questions without pressure, and they made the entire buying process smooth and straightforward. I was especially impressed with how they followed up and kept me informed every step of the way. The service department has also been excellent -- always friendly, clear about what needs to be done, and they even send helpful videos showing the work they recommend. I truly appreciate the professionalism and care I've received here. Definitely recommend Lynnes Subaru to anyone looking for a great dealership experience! The service department has also been excellent — always friendly, clear about what needs to be done, and they even send helpful videos showing the work they recommend. I truly appreciate the professionalism and care I’ve received here. Definitely recommend Lynnes Subaru to anyone looking for a great dealership experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jake, we're grateful you chose Lynnes Subaru, and it's wonderful to know Zain and our team were supportive throughout your visit. We sincerely appreciate your recommendation and look forward to seeing you again! Safe travels!

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Great experience with Zain, very grateful for my new car! No problems ever doing business here.

Great experience with Zain, very grateful for my new car! No problems ever doing business here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so happy that our Lynnes Subaru team delivered an excellent experience. Thank you for your kind words!

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Great experience with Zain, very grateful for my new car! No problems ever doing business here.

Great experience with Zain, very grateful for my new car! No problems ever doing business here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Ramon! We're thrilled to hear you had a great experience with Zain and are happy with your new car. We appreciate your business and are glad we could help at Lynnes Subaru.

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When things were not finished as expected the service manager explained the difficulties but made sure that I was overall satisfied with the service call by adjusting the price.....

When things were not finished as expected the service manager explained the difficulties but made sure that I was overall satisfied with the service call by adjusting the price.....

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We apologize for any inconvenience, but we’re so pleased to hear that our team took great care of you in the end. Thank you for choosing Lynnes Subaru and we hope to work with you in the future!

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