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North Penn Volkswagen

(3,641 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 18 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (215) 712-1705 (215) 712-1705
Used (215) 660-4463 (215) 660-4463
Service (215) 622-9289 (215) 622-9289

Reviews

(3,641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Penn Volkswagen from DealerRater.

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North Penn Imports has always provided excellent service

North Penn Imports has always provided excellent service for my cars since 1966 when I bought VW from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have worked with North Penn Sales and Service for 38

Have worked with North Penn Sales and Service for 38 years. All work has been done well and cars are returned in good order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always a pleasure working when the this team.

Always a pleasure working when the this team. They communicate every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! It’s always a pleasure working with you as well. We’re glad our team’s communication made the process smooth every step of the way!

Always very nice and friendly staff, James was great a

Always very nice and friendly staff, James was great a communicating from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Have bought several vehicles from this dealership North

Have bought several vehicles from this dealership North Penn V.W. I think that Says it all........

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've been buying VWS and servicing them at North Penn for

I've been buying VWS and servicing them at North Penn for over 40 yrs now. Always happy with the service and professional staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great to work with.

Great to work with. Easy to schedule. Good communication. Clean and efficient. I will come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I love the way they get me in and out and the video is

I love the way they get me in and out and the video is wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly staff, good service, good dealer, comfortable

Friendly staff, good service, good dealer, comfortable dealer A clean and well-managed dealer From sales to service is very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jim was amazingly helpful from start to finish and went

Jim was amazingly helpful from start to finish and went above and beyond, even researching tow trucks in my area. Work was done on time and paying/ picking up was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.