Reviews
Area to Improve
I was pleased with the the service I received at Leith Wendell; however, when it was noted that I needed power steering fluid, it would have been nice for them to have added it when they checked the fluids.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2013 Mustang PCM reprogram
Many dealers in the area were completely booked for months but I managed to get my wife's car into Leith Ford. They were swamped like the other dealers but still managed to get the car done by the end of the week. They also took care of some other minor issues that helped me get the car inspected without any problems. It was hard to reach John by phone sometimes due to the high volume of service they are performing these days, but he didn't show signs of stress from it and was very professional. Leith is my new favored dealer for servicing my Fords going forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2013 Mustang PCM reprogram
Many dealers in the area were completely booked for months but I managed to get my wife's car into Leith Ford. They were swamped like the other dealers but still managed to get the car done by the end of the week. They also took care of some other minor issues that helped me get the car inspected without any problems. It was hard to reach John by phone sometimes due to the high volume of service they are performing these days, but he didn't show signs of stress from it and was very professional. Leith is my new favored dealer for servicing my Fords going forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mustang Tire Repair
Wendell Ford removed a nail in our tire and successfully repaired the tire saving us a lot of money. That always makes your day avoiding unnecessary expenses during the Christmas Holidays.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine maintenance, exceptional service
I am a regular customer here, at Leith Ford of Wendell. They take care of my vehicle in the most professional manner. The services offered are delivered by trained professional technicians. They are timely, efficient, clean and responsible. When something goes wrong, they step up to make it right. I am confident in referring people, friends and family included, to this FORD dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great folks
Took my Toyota to the Ford store for a oil change. Service advisors were great. Price was great. Will return for next oil change. Service time was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Great and speedy service. I dropped my vehicle off overnight and it was ready for pick up the next morning at 10am after being worked in for a recall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Airbag Recall
Airbag was replaced in Ford Fusion after receiving a notice that it was defective. Scheduled an appt at Ford Service Center and they had it done in an hour or so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Service rep was great kept me informed on time and vehicle status all service done on time No problems went smoothly would recommend to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Convenient and good service
Had an opening or two available the day I called for an oil change. In and out in less than an hour on my 2018 F150.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
