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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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GREAT SERVICE

RECEIVED STATEMENT THAT THE RECALL SW WAS READY AND AVAILABLE. SET UP THE APPOINTMENT. SERVICE WAS GREAT. ONLY TOOK ABOUT 30 MINUTES. JUST NEEDED A RECALL FIX ON MY 2021 EXPLORER. NO ISSUES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recalls

Great customer service, got an appointment that worked perfect with my work schedule. Was able to drop off my car the night before and avleto place description of vehicle and services neede, as well as the key in a well secured dropbox. Videoa of other repair/maintenance needed was sent, which I had never had before with another dealership. Would definitely recommend thia dealship. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good

Great service .. friendly people. I bring my truck for service and they take care of the problem . I recommend anyone to bring their cars there ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

I got my oil change and tires rotated. Everyone was polite and professional. Took an hour which was great and I was on my way home

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service...Easy to Work With

Purchasing a car can sometimes be intimidating. But NOT at Leith Ford. The process was simple and they answered every question I had. I walked out with a car that was great for my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast “the works”

In and out in 45 minutes! Service staff was was very pleasant and accommodating. Small town atmosphere just outside the city. Will definitely continue to patronize.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people, speedy work

The people at Leith Ford were friendly and professional. They got my work done is a timely manner and kept me informed along the way. I would recommend people go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

From the check in to the check out and everything in between the service was by far best I have ever had at Ford shop. We have lived in several different states and this has been thee best experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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car repair

Very professional, good quality work. Kept me informed of everything going on with the vehicle. Great service advisors who are very accomodating with your schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Leith Wendell Ford

The service there is exceptional! The staff is always so friendly and they get you in and out. I've never waited longer than an hour for my service. They have also answered all my questions and have shown me specific things I have asked no matter how trivial.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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