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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Amazing Service Team

I never liked going to car dealerships let alone getting my car serviced, BUT this service team of professionals are SO professional and helpful. I absolutely love coming to get my Explorer serviced. It does not feel like a burden to me anymore. I applaud this team, as well as the sales team. Keep doing what you do! The Service Manager is awesome 🤩

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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car repaired

Thank you for repairing my car. I was charged fair. It could have been tramatic. Thank you, If I have more problems with the car I will come to this shop for help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car Service and Recalls

Great service and staff. Thanks Quinn Kenyon for making our experience easy, fast and painless, compared to other dealerships we've been to. Would recommend highly to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BRONCO BLACK DIAMOND

BEST VEHICLE BUYING EXPERIENCE! ROGEL & GLEN SHOULD BE COMMENDED FOR THEIR EFFORTS AT ENSURING THAT DAD & I WOULD FIND OUR VEHICLE PURCHASE PROCESS, STRESS FREE AND THOROUGHLY ENJOYABLE. THIS WAS THE SMOOTHEST DEALERSHIP TRANSACTION WE HAVE EVER ENCOUNTERED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service and Parts Dept.

Donnie Morton in Leith Ford of Wendell parts sales was most helpful, answering all my questions very professionally. Will definitely be using Leith Ford for all my future parts and service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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In the end - it was a pleasent experiencee

Great service for the work requested! Some confusion on the extended warranty coverage , but it all worked out favorably in the end! Thanks John for working my concerns and a great outcome for all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Glad I Came Back

I love the team I worked with today. I had stopped coming here unless I had not other option due to my experiences. I took another chance being that I needed my key fob asap. The team I worked with were really personable and aimed to resolve my issue in a timely manner. They even took an extra step to see if they could repair my fob without me having to replace it. Also note they are cheaper than a locksmith for fob replacement. I almost paid $100 more thinking that the dealership would be a rip off. Glad to be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy Peasy service

The Ford dealership here in Wendell is close and provides great service without having to deal with distance or traffic. Basic oil change and a recall on my Ranger taken care of in a couple of hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Over the top experience at the service department. I really appreciated the video I received of my truck being inspected while it was in the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Team at Leith Ford

The folks working throughout the service department are truly dedicated to a great customer experience, to include the folks doing the repair work. I was treated well, kept informed, and the repair work was done within my needed timeframe (harder to do these days). I give Leith Ford my highest recommendation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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