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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Thank you!!

I am so grateful for Leith Ford in Wendell. I finally got my Ford maverick from a another dealership (not local as I had moved) and 3 days later had a break issue. I called 4 local Ford dealerships and was offered no assistance or guidance on what to do. I called Leith Ford and John actually listened to my story and diagnosed my truck virtually and advised that I should not drive it and gave me directions on how to get to towed to this dealership. It is now repaired, everything explained and the service was excellent. I never write reviews for anything, but this was exceptional and I am not sure what I would have done if John had not taken the time to listen and care. I will recommend Leith Ford to anyone and they will have my business going forward. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Visit

My experience was great! The service department was ready for me at my appointment time and were very courteous. They kept me updated on progress and even text a video of what they saw with my Ranger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Visit

My experience was great! The service department was ready for me at my appointment time and were very courteous. They kept me updated on progress and even text a video of what they saw with my Ranger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Visit

My experience was great! The service department was ready for me at my appointment time and were very courteous. They kept me updated on progress and even text a video of what they saw with my Ranger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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OIl Change

Call and ask to make an appointment and they asked how soon and I told them as soon as they can . Was called in at 10am the same morning and it took about 1 hour which was bad at all . Very please with the service I got . Thanks to the staff

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Super Satisfied

I recently purchased a 2018 Maxima from this dealership. After searching for months, I reached out to salesman Victor Perez who found me this car in one day. Victor was very professional and very easy to work with. I had one minor issue and Victor and GM David Swan took care of it immediately. I would definitely recommend them for any of your car needs. The entire staff was very friendly and welcoming!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

I always have my trucks serviced at a Ford dealer. I switched shops and went to Leith Ford in Wendell NC and was not disappointed. I am preparing for a six month camping trip and needed to make sure my truck was in 100% working order. They went over the entire truck to make sure I was good to go. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Grateful

The job was done in a timely manner and in excellence as I prayed for. The cost of part and service was not bad at all. Thank your team for their professional service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent, professional service

After their detailed safety inspection, servicing, and discussion concerning my Ford van, I knew that my older and high-mileage vehicle had been professionally maintained to remain reliable. I left with a great feeling that it was ready for some more cross-country trips.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional

Had a great experience and will coming back to get my service here for years to come. Thank you for the great customer service and servicing my vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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