Reviews
New Truck Purchase
Overall very good buying experience. No haggle, no pressure and Ahmed (sales) was awesome. I called Ahmed on Monday morning and asked he call me when they receive a Ford Maverick. He called Mondayevening, I had my new truck on Tuesday.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leith Ford Wendell, NC Service
In these times where labor and parts are short, it was a relief to deal with a service center that was communicative, and gave me realistic expectations on repair time. All of the contact I had with staff was excellent; they were very professional and friendly. Work was done accurately and on time. Pricing was actually less than quoted. Highly recommend Leith Ford Service for the quality of the people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair Service
Very professional would highly recommend anyone who’s looking to buy or have they car repaired my car drives amazing thanks for everything Couldn’t ask for better service and the workers are so understanding & genuine makes you feel like ur already apart of the team outstanding
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
Great service. I was contacted 3 times throughout the day with updates on vehicle’s repair work. The work was completed on the day of my appointment, even though they let me know they were backlogged. I carried another one of our vehicles to the Ford location on Millbrook Road in Raleigh several weeks ago and did NOT have a pleasant experience. I would recommend Leith Ford for service, but not Capital Ford on Millbrook Road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
unexpected visit
i brought my car in because it needed service and one of my tires was low on air. did not have an appointment but they squeezed me in and I needed all 4 tires replaced and one shock needs to be replaced as it is leaking. was very pleased with how my problem was handled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
Great service, fast and very nice staff, everything was taken care of that I needed for my car. the best staff I have ever had to work with. I will be coming here for a long time now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
Amber did a great job at keeping me informed! Also, I would like to thank the guys in service for sending me videos of the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Another satisfied visit
Came in for routine oil change. It was very busy but was acknowledged right away by staff and did not have to wait very long.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall work
The recall work/repair was completed in a very timely manner. The service advisor was friendly and quickly checked in my F-150.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Repair
The customer service was excellent. I would definitely recommend this dealership to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
