Reviews
Leith Ford Service Wendell, NC
After the my SUV was serviced, I did not know reset settings back to previous settings. I asked John If he could change the setting back to what I had before. Instead of doing it himself, he took the time to show me how to do it myself. He also said, if I any other questions come back and he would help me. He made me fill that I was a valued as a customer.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks
Excellent service/repairs. Employees were very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
John assisted me with the utmost professionalism. My truck was diagnosed and repaired with precision. That is what I was looking for and that is what I received from the FORD customer service and repair technicians. THANK YOU ALL ESPECIALLY JOHN FOR HIS GUIDANCE THROUGH THE WHOLE PROCESS. I WILL BE RECOMMENDING FORD in Wendell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
We will alway come back for service. Employees were very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Wilcox, Ford Service Manager
Every time that I get my car serviced at the Ford Service Center the service is ALWAYS excellent. John finds me coupons when available and gives me outstanding service as well as advice about my next car service. He is an asset to Leith Ford and I will travel to wherever he is to continue receiving the best service available. Don't lose him!! He's the VERY BEST!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service like always
I called up for an oil change appointment and got one for later the same day. I showed up early and they were ready for me anyway. Everyone was very friendly and helpful. Facilities were very clean as always. Love this dealership. Check in was fast and check out was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dropped by for an oil and filter change
As usual, the service was excellent. I dropped in for an oil and filter change - John worked me in. Thanks to all the folks at Leith Ford in Wendell.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
John and company in the service dept always are first class
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leith Ford Service
I have always enjoyed excellent service from the Leith Ford service department in Wendell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change at Ford Experience went Well
Ford took care of my car as usual and I was back on the road in no time after getting serviced. Thank you Peter for making sure my service experience went well and that I was back on the road in a short amount of time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
