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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Leith Ford Service Wendell, NC

After the my SUV was serviced, I did not know reset settings back to previous settings. I asked John If he could change the setting back to what I had before. Instead of doing it himself, he took the time to show me how to do it myself. He also said, if I any other questions come back and he would help me. He made me fill that I was a valued as a customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks

Excellent service/repairs. Employees were very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

John assisted me with the utmost professionalism. My truck was diagnosed and repaired with precision. That is what I was looking for and that is what I received from the FORD customer service and repair technicians. THANK YOU ALL ESPECIALLY JOHN FOR HIS GUIDANCE THROUGH THE WHOLE PROCESS. I WILL BE RECOMMENDING FORD in Wendell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

We will alway come back for service. Employees were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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John Wilcox, Ford Service Manager

Every time that I get my car serviced at the Ford Service Center the service is ALWAYS excellent. John finds me coupons when available and gives me outstanding service as well as advice about my next car service. He is an asset to Leith Ford and I will travel to wherever he is to continue receiving the best service available. Don't lose him!! He's the VERY BEST!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service like always

I called up for an oil change appointment and got one for later the same day. I showed up early and they were ready for me anyway. Everyone was very friendly and helpful. Facilities were very clean as always. Love this dealership. Check in was fast and check out was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dropped by for an oil and filter change

As usual, the service was excellent. I dropped in for an oil and filter change - John worked me in. Thanks to all the folks at Leith Ford in Wendell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service

John and company in the service dept always are first class

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Leith Ford Service

I have always enjoyed excellent service from the Leith Ford service department in Wendell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change at Ford Experience went Well

Ford took care of my car as usual and I was back on the road in no time after getting serviced. Thank you Peter for making sure my service experience went well and that I was back on the road in a short amount of time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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