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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Survey

From start to finish. Everything was great. The customer service was excellent!! They made the process for the recall on my car very easy. The manager and all of the people there were so very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Leith Ford

I was completely satisfied with my entire service and repair of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford Service

John. You have always been a great help. I have known many people in your industry for years and still do. You by far surpassed my expectations for service and assistance. You are the reason I use Leith Ford for service on my old vehicles. Thank you for always being upfront and honest with me over the years This is my response to a service message received! I know there are many others that help make John shine. But he has always gone above and beyond to help me and I do not go in there with new vehicles. I have never received such good service from a dealer like I have with the Ford service dept at this Leith. I wis I could say the same about there Jeep service and that is the other reason John is given a shout out in this review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service department

You'll never find a better service rep than John. He helped a very unpleasant situation with my vehicle that was caused by another dealership and has always been honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above and beyond service

As always received excellent service and great employees to top it off!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Leith Ford Service Department

Great dealership with an outstanding service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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FAST service, quality work

The speed of the service turnaround was much faster than I anticipated. My car was repaired and back to me amazingly fast. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5 Star

John and all the others I have contact with on my day of service have always been very professional. I truly enjoy every experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

The employees were very friendly. They took my car for my oil change right away, I did not have to wait very long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Great service and quick. Didnt have to wait to long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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