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Preston Kia

(460 reviews)

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

Service perform on time at agreed price. Courteous and friendly staff and excellent facilities

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Tim! -Jackie Preston Franck

Great Service at Preston KIA

It truly was my best experience with service on my KIA. The young lady who took care of me was a true professional and could teach lessons for providing customer care. My next purchase will be a KIA because of how well I was treated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Brian! I'm so glad our team took great care of you! We appreciate your business and look forward to working with you again in the future! Thanks again, Jackie Preston Franck

Oil change and tire rotation

My visit was a very nice experience. Very quick and very thorough. I was greeted by a very nice technician. I would recommend Preston Kia very highly as a great place to buy lease and have service done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Nancy! I'm so glad to hear our team took great care of you! Your recommendation means the world to us! Thanks again, Jackie Preston Franck

Good Service

They repair everything I needed fixed and called the warranty company and made sure everything was taken care of! Great and friendly service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback and business Cody! -Jackie Preston Franck

Preston Kia

This is the second vehicle I purchase from Preston Kia Thom my salesman was awesome. He got my salesman got me at great deal. He located the vehicle I was looking for. Im so happy with my purchase!!!! I will be back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback! I'm so glad to hear our team took great care of you! We appreciate your business! Thanks again, Jackie Preston Franck

Routine Service

Service advisor was friendly and professional. Routine service was completed in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Dale! -Jackie Preston Franck

Regular Oil change and tire rotation visit

Brought my car in and was immediately met by a service man who directed me into the building and took my car in right away. I told him my list (which was small) of things to check in addition to the regular stuff. I was there approximately 1 hour and they predicted it would be an hour. Showed me the sheet with the information on what was done and (my short list was correct and they took care of both things). Thanked me for coming and washed and dried my car and windows and directed me to the car to leave. By the way they did have coffee and tea in the waiting room all according to the proper social directives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Dixie! I'm so glad our team took great care of you and you felt comfortable in our lounge while you waited! We appreciate your business! Thanks again, Jackie Preston Franck

2020 Kia Sportage.

Bought a good car at a good price. It was a pleasant experience. I like the dealer ship. it's the 4th new car I bought from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your loyalty and business over the years Leonard! -Jackie Preston Franck

Purchase of my Optima

The buying experience was wonderful. Tony Perry went out of his way to be helpful, it was a great experience and I love my Optima!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Sue! -Jackie Preston Franck

Great Service

Very good service experience. Jill could not have been more gractious and helpful. Great Advice was given that was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Charles! -Jackie Preston Franck