Preston Kia

4.9 out of 5 4.9
430 reviews

Average Rating

4.9 out of 54.9
430 lifetime reviews.
this dealer

Reviews

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  • 5.0 out of 5
    January 22, 2020

    I just had my Kia Sportage serviced. Jill was so helpful and focused on my needs. The technicians made great suggestions and were not pushy. My car... was serviced in quickly. The facilities are comfy and spectacularly clean!!!

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    Dealer Response

    Thank you for your feedback and business Linda! -Jackie Preston Franck

  • 5.0 out of 5
    January 11, 2020

    Jill was very courteous and listened to my concerned that needed attention. Made the necessary repairs. Made me comfortable in the waiting with everything... you could need. They even washed the vehicle with a minor repair job, that is awesome! Thank you!

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    Dealer Response

    Thank you for your feedback and business Fred! -Jackie Preston Franck

  • 5.0 out of 5
    January 8, 2020

    Was looking for used or new vehicle/. our buy our lease. they gave us a lot of options

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    Dealer Response

    Thank you for your feedback and business Ima! -Jackie Preston Franck

  • 5.0 out of 5
    January 8, 2020

    This was my best car buying experience (I've had a ton, as I am a serial leaser/buyer)!! I had been with GM for 20 years, but I hated the new body style... of the Acadia, and fell in love with the Telluride. I was about to give up on Kia, as I had horrendous experiences with another Kia dealer. I figured it wouldn't hurt to take the ride out to Burton, and I'm so glad I did. Bob Chatlos (sales manager) greeted me, and made the whole process as smooth as could be. They were very busy, and since all of the sales folks were busy, he took care of me without hesitation. No pressure, no haggling....I told him if he could get my payment under a certain number, I'd drive off in the Telluride....and he did, so I happily am cruising around in my new 2020 Telluride S, and I LOVE it!! Everyone at the dealership was kind and courteous, as well as welcoming. Tony wrapped up the paperwork and Josh finished showing me the features on the truck, they were awesome as well. I highly recommend Preston, you can tell they are a close-knit group, and treat you as such. Thank you for a wonderful experience, just when I was about to throw in the towel. You all ROCK!!!

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    Dealer Response

    Thank you so much Heidi for your wonderful feedback! I loved reading your experience with us. That is exactly how we want to treat every person who ...comes in our door. Thank you for making the drive out and giving us a shot. Enjoy that beautiful new car! -Jackie Preston Franck

  • 5.0 out of 5
    January 3, 2020

    Sam and Jill are awesome!!! I live 45 min away but you guys are so worth the trip for service. I will Definitely buy again from you guys when the time... comes

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    Dealer Response

    Thank you for your feedback April! I love to hear our team took great care of you and we really appreciate you making the drive out. -Jackie Preston... Franck

  • 5.0 out of 5
    December 31, 2019

    I cant praise Preston Auto group enough in the quality service that they have provided me in purchasing my car, The quality service I received from their... service department was exceptional. They believe in treating you like family. The Friendly staff reaches out to you the moment you open the door. I highly recommend them to my family and friends. Every experience I have had with them has been handled efficiently. They stand by their promises. I had a car repair done that would take about 2 hrs. They had a loaner car I requested ready for me when I arrived. I was able to run my errands and upon returning my car was clean and waiting for pick up. Excellent customer service.

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    Dealer Response

    Thank you for the wonderful feedback Joan. We appreciate all of your business and your recommendation is the best compliment you can give us. -Jacki...e Preston Franck

  • 5.0 out of 5
    December 29, 2019

    Highly recommend Preston Superstore. Have been customers for years and can't imagine going elsewhere. I price shop and haven't done any better than... sales rep J.J. Moore and everyone at Preston taking great care of us. Preston also takes care of all of our service needs. Everyone is professional and customer service oriented.

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    Dealer Response

    Thank you for your feedback Sharon. Your loyalty and business over the years means the world to us. -Jackie Preston Franck

  • 5.0 out of 5
    December 27, 2019

    The service is wonderful. They picked my car up at 8:30 and returned it at 12:30 after changing the oil and two filters plus made sure my car was washed.... I've had many cars and never had the service that I've gotten from Preston.

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    Dealer Response

    Thank you for your feedback Judy! What a compliment. We appreciate your business Judy! -Jackie Preston Franck

  • 5.0 out of 5
    December 21, 2019

    Jill greeted us like we were family. It was a great experience

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    Dealer Response

    Thank you for your feedback and business Betty! -Jackie Preston Franck

  • 5.0 out of 5
    December 19, 2019

    The gentleman that took care of the check in and check out process was very nice. He even apologized and acknowledged my 3 hr oil change from my last visi... and apologiEd for my inconvenienced. I was in and out this time in an hour.

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    Dealer Response

    Thank you for your feedback Michele! I am so glad we were able to make this visit a quick one for you. We appreciate your business! -Jackie Preston... Franck