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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Oil change 40,000 mile checkup

I am always treated warmly, respectfully, honestly. Chris provides best options and prices. He always checks for re-calls and never tries to over sell a service or repair :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lonnie, Thank you for your continued business! We are delighted to know Chris has always done his best to provide you with an exceptional experience!

Soul 16

Just wish that i could be in the car of my choice not what i had to settle for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car purchase

This is my third new Kia Soul I have purchased new. Because I am comfortable in this style of car. I like the style. I am comfortable getting in and out of it. And I've never had any trouble on the road. I drive from New Florida to New Jersey each Summer, without fault.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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EXCEPTIONAL Service

Great EXCEPTIONAL friendly professional service from the guys at KIA; Tim, Juan, Kaja, Daniel, Pete and Matt. Just was in an awful accident with my Sportage and they were so helpful and caring in helping to get me in another vehicle; my third KIA automobile😊Thanks, Patty D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Patty, We are pleased to know our team provided you with an excellent experience! We look forward to assisting you with any future vehicle needs! Congratulations and welcome to the family!

Love love love Paul my service guy. He is the best

If I could rate my experience with Jenkins Kia because of Paul my service provider There are no stars high enough to rate my experience. Paul made sure I was completely taken care of and most important he treated me like family. I would never let anyone else care for my Kia Soul!... Just overall very very happy with the way Paul took care of me. Paul listens and remembers me from previous visits. Thank you Paul in the serve Department for taken such great care of me and my car. All my love and would recommend this place to anyone even if they didnt even own a Kia. They have got customer service down to a T. My car was so clean inside and outside. They took the time to really take care of my Kia and it looked brand new when I picked it up. Love you guys, you all ROCK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service call

Great service and always fast and courteous staff. Jenkins makes getting your car serviced as simple and worry free as possible. Thank you Jenkins Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Laurie for allowing us to serve you!

Service department rocks!

Oil change was done and the hood painted. Lance and his team took care of us and our problems. I’ll never buy another car from this dealership due to issues we had with certain salesman and sales managers. The service department is great though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

JKO Rocks!

All in all, I would have to say that this was the best new car buying experience that I've ever had. Thank you, everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Sonsa, We greatly appreciate you taking the time to share the positive feedback regarding your experience! Congratulations and welcome to the family!

Fast, clean. Always friendly

They take good care of you. Honest, and up front. Actually show you what's being done, and wash car for you. Even email when service is overdue to check on car, and make sure you keep maintenance up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting us with any of your vehicle needs! We look forward to serving you!

very professional superior knowledge

met jamie fielding while my lease vehicle was being serviced after short discussion we reviewed some options for purchase found one that fit my budget and purchased a 2019 kia forte best dealer experience i ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tracy, We are so pleased to know Jamie provided you with the best experience possible! Congratulations and welcome to the family!