Jenkins Kia of Ocala

WAS A GOOD EXPERIENCE AND THE NEW SHOWROOM IS BESUTIFUL AND COMFERTSBLE FOLLOW UP BY JAMIE MUCH APPRECIATED I LOOK FORWARD TO WORKIG WITH THIS FACILITY IN THE FUTURE

Jenkins has a very good and comfortable waiting area with nice refreshments. The wait time was short and the employees were all very polite and informative. Over all we had a pleasant experience.

Purchased our new KIA Sorento at Jenkins KIA because we were professionally shown all aspects of the car we were interested in, and we were allowed to negotiate the purchase price whereby our interests of value for our money was truly considered. The Jenkins KIA team were also very courteous keeping us informed as the buying process was completed. Recommend them for purchasing a car, and have great experiences having our cars serviced in years past.

Got a tire patched. They also did a inspection and top off all fluids. Great new dealership, and customer service. We also seen our salesman, cause we didn’t have road hazard.

Great experience! Such a nice new environment! Very attending employees! Loved chatting with the other customers, even got a name and number to contact for a date!

Poor Management, Poor Customer Service! When I first contacted Jenkins, the insured me that they would have the Sedona vans on the lot, so I scheduled a test drive, when i showed up they were so worried about my trade in information, my information, and then running my credit!! The gentleman came back stated that I was approved and they could get me into a Sedona but... they didn't have any on the lot!! I said okay so when do you think you will get some in, two guys told me that would call me with in a couple days that they could get me a few in to test drive! So a week went by and never heard anything call the guys card, and he NO longer works there so we called the dealer, they set me up with another guy and ensured me they had more vans on the lot, in the colors and models I wanted, well showed up and they didn't have anything i wanted except a beat up trade in!!!! so again wasted my time. Guy i was assigned to ensured me that he would do what it takes to get me a van from their Gainsville's lot, and that he would call me the next day. I didn't hear a word! So Then the sales girl, the operator i've yet to know what she does called me and wanted to know how my visit was, i told her i was very upset nothing was there, and haven't heard a word, she told me that she would have my sales guy call me right away! Well, didn't hear anything but then to send me an email that they couldn't help my needs!!!!!!!!! I mean really an EMAIL!! How cowardly!!! Do not go to Jenkins!!! I will be contacting someone from Kia too!!! Word of advice: DO not run someones credit, tell them they are approved, tell them that you would get their product in, then send an email to them!!!!!!!

It took a little long to complete the car buying process.

This was my second time purchasing a brand new car from Kia. I am very happy with my new Stinger GT and plan on enjoying it for many years like my last Kia!

In for my regular oil change and as always am treated very well. My service advisor is always making sure I’m taken care of and out in a timely manner. They keep me comfortable with more amenities than you can image. Kia really loves their customers.

very impressed with how organized and attentive everything was, actually got finished up and was on my way about a half hour sooner than I expected..