Reviews
auto purchase
buying process is never fun,overall it was ok a few charges were put on the initial quote that i was not happy with and later they were all dropped and i was satisified.i just thought paying for mud guards that were standard on the car and floor mats was not to cool .but the salesman mr romero was very nice and did his best to help me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to review your experience. We apologize for any confusion during your purchase but we appreciate you allowing us opportunity to address any concerns. We look forward to serving you!
Auto service for Kia Optima
Carrie is professional yet personable. She explained areas needing attention and explained costs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
At Jenkin's KIA, I experienced no hassle buying, no pressure, everyone friendly and they were fast and polite. The dealership building looked clean and well kept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review your experience! We truly appreciate the positive feedback.
New car purchase
The salesman was great, very informative and helpful. The negotiating part with finance was very frustrating. Once a monthly payment was agreed upon and a down payment (after several hours) someone named Edwin came over to tell me the payment would be higher so I told him to forget the whole deal and he quickly accepted what I agreed to. The entire day was too long from 10 am to 3:15 to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Susie, We apologize for the confusion during your purchase. We are here to assist you with any questions or concerns you may have. Please do not hesitate to contact us if we may be of any further assistance. Thank you kindly, Anjolee Blount Customer Relations Manager
Our experience
We were impressed with the facility and the friendliness if all that we worked with. We were assured that we could call Jamie with any further questions we might have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rose, Thank you for sharing this positive feedback about your experience! We want you to know that you can contact us at any time with any questions!
purchase of new vehicle
Took entirely too long to make this purchase. Was in the dealership from 10 am until 3:15 p.m. After agreeing on a monthly payment and down payment after multiply tries to get what we could afford, another "manager" came back and wanted more down payment. When I told him to forget the whole deal he gave us what we agreed upon. The salesman was great but when you get to the financing part? do not like.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, We apologize that your experience with us took longer than expected. I would like to personally ensure that your are satisfied with your purchase. Please feel free to contact me at your earliest convenience. I can be contacted at anjolee_blount@jenkinscars.com or (352) 620-2045. Thank you kindly, Anjolee Blount Customer Relations Manager
Pleasant reception. Kept me apprised of the progress.
I waited a reasonable amount of time for the service of oil change and tire rotation and engine inspection. The waiting area was pleasant and well maintained
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sally, We truly appreciate your positive feedback! We look forward to serving you for many years to come!
Great friendly service
Very friendly in the service department, comfortable waiting area, reasonable time for service to be done, price was very good also, even got a coupon for a free car wash at Soapy's
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car service
I like the quality work friendly people,clean building.Helpful when my car was getting service they gave me a ride to pick up my neice.The driver Eric was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Temeka, Thank you for allowing us to serve you! We are delighted to know our team provided you with excellent service!
Service
I was very pleased with my experience at Jenkins Kia, immediately upon entering I was greeted by a very curtesy and smiling receptionist. I love the atmosphere it is calming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair