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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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my experience with the service department was excellent I

Excellent service center, employees friendly and courteous. The work was completed when scheduled. The quality of work was excellent and l would recommend the service center to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brad, Thank you for the positive feedback! We look forward to serving you for many years to come.

service

service was excellent well taken care of would reccomend dealership service to anyone interested especially if it was a kia this was a 2nd time in for me regarding the issue and i was well takern care of thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for working with us to get this concern addressed. We are delighted to know you enjoyed your visit!

Awesome!!!

Jamie and Guy were amazing! They offered a deal and followed through with no surprises!!! They talked through everything! They made my purchasing experience well worth it! Awesome experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know our team made your experience easy and comfortable! We look forward to serving you!

This dealership worked with me when i needed them most.

God bless these people. I had bought teo cars and ended up having to take the second kia back to dealership. They were very understanding. I am a widow and my husband was a federal officer and a Mason. As I am a single mom with three kids, they were very respectable and did not take advantage of my situation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us such a positive review under the circumstance. We look forward to serving you!

Friendly and honest

Checked a few things out they thought I needed. Told me how much it would be and car was done the time they said and didn't need to spend money on new filters because mine were still good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Deniese, Thank you for taking the time to share this feedback about our facility!

From Service Maintenance to New Car

This experience was much better than the last! I went in for a maintenance service and left with a brand new car. Jamie Fielding made it happen! Thanks for a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Daniel, Thank you for allowing us to turn your visit around! We are delighted to know you are enjoying your new purchase! Congratulations!

Great Customer Service

Visited dealership for a repair and received courteous and timely service. Decided to trade-in our current 2013 Sorento and lease a new Sorento while visiting. Jamie Fielding and Guy Rodas were exceptionally informative and addressed our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us the opportunity to get you into something new! We are pleased to know you had an excellent experience!

pleased customer

I drive 1 & 1/2 hours to have my vehicle serviced here. They're helpful & do excellent work. They also check to see if you are happy with the completed work & explain the charges on your bill. They also are pet friendly which is important to me. And along with being pet friendly they really are accepting of my dog when I bring her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very Pleased Customer

We purchased our second Kia today from this dealership and have been very pleased with everyone we've dealt with. Our salesman today was Jamie and we have never met a nicer gentleman and so considerate. I would recommend this man and dealership to everyone. Thank you to all and Jamie. Mr. & Mrs. Fred Pierce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mr. and Mrs. Pierce, Thank you for entrusting us with your vehicle purchase once again! We are glad to know Jamie did an excellent job assisting you.

Excellent service.

I was in today for service and bought a new Kia Soul. Staff was exceptional. Would recommend this dealership to anyone. Very friendly staff and exceptional service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are delighted to know our team provided you with an excellent experience.