Reviews
Excellent
Because the staff was very polite and friendly. We were pleased with the salesmen that showed us the car we have leased. We appreciated the way we we're treated at the time of the visit.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Holly, We appreciate the positive feedback! Congratulations on your purchase and welcome to the family!
Honest and Excellent, my first review of a dealership
I purchased a used Mitsubishi from Steve Ramunno at Jenkins Kia. I purchased the car from the other side of the country and trusted that everything would be as described and in excellent working order, they delivered and disclosed as much information as possible and made me a satisfied customer. I have had terrible experiences at local dealers in the past but this was a refreshing change.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luke, Thank you for taking the time to review your experience! We are pleased to know Steve made your purchasing experience worry free. Congratulations on your purchase and welcome to the family!
Buying a car
We really weren't looking to buy a car, but we were approached by a salesman. He spoke with my husband on the day our car was being serviced. We went back the next day, and left with a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of 2018 Optima.
Salesman was Steve Ramunno. Very friendly and knowledgeable. Explained all the features of the car and how to operate them before I left dealership. Very pleasent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to serving you for many years to come!
Numbers are Numbers
WE got hooked up with Oscar Martinez who made us feel right at home right off the bat. We went over our situation with him and he thought he had a better plan he thought would be better for us and if we would mind if he asked Mike to explain some numbers to us for which he did. Well Oscars plan was a winner for us and Mikes numbers were very easy to understand. Oscar and the rest of the staff did a great job and because of them we have a new car which my wife loves by the way. Thanks Don Scott.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don, Thank you for allowing us to earn your business! We are pleased to know Oscar and Mike made your experience pleasant and easy. Congratulations and welcome to the Jenkins Kia of Ocala family!
Service - Oil Change
Everyone associated with the dealership were very courteous and professional. The service was performed when scheduled. Special thanks and recognition to Callie. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fred, Thank you for allowing us to serve you! We are delighted to know Callie provided you with excellent service!
Oil Change and overall check up
Coming for an oil change allowed service to tell me there was a recall on a small item. So nice that was able to be fixed while I was there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clare, Thank you for allowing us to serve you!
Parts department
Mr. Mitch Thompson the parts manger at Kia of Ocala is a real professional. Mitch will get you the parts you need as fast as he can. He keeps you up to date on your order. He is respectful and never makes you feel rushed and He is a true Kia Guy. God Bless Us All !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Mack, We are pleased to know Mitch provided you with an excellent experience! We look forward to continuing to serve you for many years to come!
Oil change and service
We were greeted with a smile. Chris Hansen explained exactly what services needed to be done, including a recall. He made us feel very comfortable. The service was done promptly and we felt very comfortable that we were in great hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding
Out standing customer service as well as overall attention to detail. excellent repair work and in reasonable time. New facility is top-notch ,easy to get around and very comfortable. Callie Zimmerman is my hero, she is a keeper. She is very good at explaining the details of work needed and/or what will be performed. Great follow-up with phone calls and keeping her customers updated on their vehicles. Will keep buying Kia's , not only because they are great cars, but mostly because of the service we have received here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to serve you! We are pleased to know our team has continued to provide you with an excellent experience. We look forward to continuing to serve you for many years to come!
