Skip to main content

Bob Moore Subaru

(1,130 reviews)
Visit Bob Moore Subaru
Sales hours:
Service hours:
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 314-6821 (888) 314-6821
Used (888) 290-0327 (888) 290-0327
Service (888) 276-0389 (888) 276-0389

Reviews

(1,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome experience!!!! Omar made everything work...

Awesome experience!!!! Omar made everything work flawlessly!!!!!! Thank You Bob Moore for everything!!!!!! Looking forward to the next car purchase. Very satisfied repeat customer. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! We're happy to hear that you had a great experience with us and we look forward to the next opportunity to serve you!🐾 ✌️

Isaiah Grimes did a very good job of taking his time to...

Isaiah Grimes did a very good job of taking his time to help us understand options that were available and was considerate and patient and repeating answers to the same questions and showing us different vehicles. The other staff members were calm and knowledgeable. They did a good job also of answering questions and letting us know what was required to complete the necessary paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to help you through the new vehicle process. We’re glad you’re satisfied with your experience. Thanks for the kind words!🐾 ✌️

Great experience! David Heiden was super helpful! No...

Great experience! David Heiden was super helpful! No pressure and very knowledgeable. This makes the 5th car I've bought from Bob Moore over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review! We are grateful to have a such a loyal customer! Be sure to stop by again soon!🐾 ✌️

Ryan is a great service provider! Easy to communicate...

Ryan is a great service provider! Easy to communicate with and customer service oriented. Was able to get me done ahead of schedule. The final bill was LOWER than the estimate cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it, Mike. Thanks for the review and we hope this means you'll be back again soon!🐾 ✌️

This was the first service for our new Subaru. I found...

This was the first service for our new Subaru. I found the attendants both friendly and professional. The service was beyond my expectation. Our vehicle was not only serviced but washed and vacuumed. It was also done in a timely manner. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. It's always great to hear when we live up expectations. Thanks again.🐾 ✌️

Bob Moore continues to impress me with their excellent...

Bob Moore continues to impress me with their excellent customer service. They go above and beyond to make sure the customer gets exactly what they want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy that you're happy! Be sure to stop in again soon to let us know how things are going!🐾 ✌️

Another Good Service Trip!

Yup. This service was for specific recall items and specific mileage services. All went splendidly. I would suggest that the next time you provide a loaner it be at least as good a vehicle as the one I left with you for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We will be sure to pass your recommendations over to our Management team so that we can improve as a dealership. Nonetheless thanks for the kind review!🐾 ✌️

AMAZING SERVICE!

Service & Techs are GREAT! I've never received such great service from ANY other dealership. This is why we keep coming back for each of our vehicles year after year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your kind words. We hope you’ll trust us for your future vehicle service needs!🐾 ✌️

Squeezed me in, but forgot some things.

Very nice about getting me in. They forgot minor things, such as windshield wiper fluid. Have always had nice experiences though. Could’ve been a busy day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review. We apologize for not replacing your windshield wiper fluid. Nonetheless, we appreciate your kind words and review. Be sure to let us know if there's anything else we can do next time! 🐾 ✌️

Excellent

Eric has always been responsive, honest, and easy to work with! I never feel like I’m being upsold, and he always explains everything in an easy to understand way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your positive feedback. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.🐾 ✌️