Reviews
Excellent dealership. Very professional and personable
One of the Best dealerships I have ever worked with. I would definitely recommend them to anyone getting ready to buy a automobile or having their vehicle serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your positive and encouraging feedback! We appreciate kind comments like yours! 🐾 ✌️
Love Encore
It was nice to review the features. Specifically the ones that I was unclear on how the worked. Grethen did an excellent job on them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback. We’re proud to have you as a customer and we truly appreciate your business! 🐾 ✌️
Hi there. We appreciate the kind words you left in your review. Stop by again soon in your new Encore and let us know how things are going!🐾 ✌️
Subaru is an awesome dealership.
Very impressed with the fast 6 month check up service. And having a washed and vacuumed car as well is a real bonus. The service rep (Mark W.) was very friendly and answered my questions thoroughly. The cashier was very sweet. Your waiting area pleasant, clean, comfortable and free drinks and snacks. I'll look forward to my next service check up. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased our Service Department lived up to your expectations! We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding. Thank you, Judy! 🐾 ✌️
Hi Judy, thanks for leaving a kind review about our Service Department! We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.🐾 ✌️
From buying the car to servicing, I have had a wonderful...
From buying the car to servicing, I have had a wonderful experience! The staff is always helpful, friendly, and honest. I recommend this dealer to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to comment, Kristyna! Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We’re here to help! 🐾 ✌️
Hi Kristyna, thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by again anytime. We’re here to help! 🐾 ✌️
Great people and service
Always a friendly greeting. Mark has been extra special in helping me with anything about the car. I’m a senior and he is always respectful when explaining things. Service is always timely and the wait pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive comment made our day! Thank you so much for the review! 🐾 ✌️
Finance
David Flanagan and Aaron Scott were of great help. David was especially patient and attentive to our concerns. Our concerns were resolved concerning the purchase of our Outback Touring XT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Charlotte, thanks for leaving a review! So glad to hear you’re happy! And isn’t driving something new a great feeling! If you know anyone else looking for a new vehicle, be sure to point them our way! 🐾 ✌️
Easiest negotiation ever
Dylan was great to work with. By far, we had the easiest negotiation I have ever had buying a car. Even after the sale, Dylan went out of his way to help get the remote start working. Mark made the financing piece as easy as possible and stayed late to get it finished, as we drove over an hour to come buy the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for leaving an excellent review. We're happy that you're happy! Be sure to tell your friends and family about us as well!🐾 ✌️
Good customer service
Great dealer ! I recommend you guys go to see Justin. He is awesome !! The paper process is quick. They know what you want from them and work it out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tommy, thanks for the kind words. We are happy to hear about your great experience with Justin! Be sure to stop back in and let us know how things are going.🐾 ✌️
routine service
I was displeased my car wasn’t cleaned - I had been told that would be done when my car was brought in for routine maintenance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to comment. We expect our service to be top-notch and we’re sorry to hear we fell short of your expectations. We’d appreciate the opportunity to connect with you to address your concerns. At your earliest convenience you can reach out to our Service Manager, Yan Brown, at ybrown@bobmoore.com. We look forward to hearing from you.🐾 ✌️ Respectfully, Bob Moore Management Team
New car purchase
Great experience. Finance time was a little long, but overall great dealership. Would definitely buy another car or recommend this dealership. This is my second Subaru purchase from here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words! We truly appreciate your business and are happy to hear you trusted us with your past and present purchases!🐾 ✌️